What is a hotel smart interactive TV system?

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Hotel interactive TV

Hotel interactive TV, an interactive smart TV system used in the hotel industry, is a type of TV that uses cable TV network and Ethernet data network, through high-performance set-top boxes and TVs as terminals to provide hotel guests with an interactive service system including digital TV broadcasts, high-definition movie on-demand, comprehensive information inquiry, business travel value-added services and other functions. This system is a professional product that meets the requirements of hotels, especially high-star hotels, to provide multilingual audio and video entertainment, information and functional services to guests. It is the core of the informatization and digitalization of hotel rooms.

Description

The smart hotel smart interactive TV system is designed to meet the new needs of the hotel industry in the Internet information age. The system is built on the Android platform. Smart hotel smart interactive TV not only meets the entertainment, multimedia and Internet information needs of hotel guests, but also creates a new service model and management experience for the hotel.

Smart hotel smart interactive TV system solution

1. Smart hotel smart interactive TV should have the following characteristics:

Low bandwidth usage, hotel smart TV system data It is transmitted within the local area network. Compared with ordinary smart TVs and Internet TVs, the external network bandwidth used by the hotel smart TV system is negligible

It is simple to operate. The hotel smart TV uses the original TV remote control, without the need for The original old digital TV used two remote controls, allowing residents to control the TV with only one remote control. The system interface is simple, stylish and clean, without any third-party advertisements (such as volume advertisements, program prompt advertisements, etc.)

Enhance the brand image, start-up screen, startup video, hotel introduction and other personalized displays to enhance the guest experience Awareness of the corporate brand, helping corporate brand promotion and corporate culture promotion

New management and maintenance experience, the back-end system manages all front-end devices in a unified manner, without the need for separate settings on the TVs in each room, improving work efficiency. There is no need to maintain the computer in the guest room, saving labor costs

Highly integrated equipment, the equipment is simple and easy to use, can be remotely controlled, and achieves 24-hour unattended operation

The hotel smart TV system is based on A TV smart system based on the standard Android system and developed according to the actual needs of the hotel. The hotel smart TV system platform includes a live broadcast signal collection platform, server side: live broadcast management system, VOD management system, backend management system, and hotel smart TV client system. The platform can be integrated with the hotel's existing hotel management software system, monitoring system, etc.

2. Function description

2.1 Client terminal function

2.1.1 Boot screen

The hotel LOGO will be displayed as soon as the computer is turned on, or Hotel image pictures accurately convey the hotel brand image.

2.1.2 Start-up promotional video

After the TV is turned on, a hotel image promotional video can be played to further display the hotel's image, culture and services;

Start-up The short video allows guests to press any key to skip;

2.1.3 Welcome message and language selection

After the guest turns on the TV, the guest's welcome message is automatically displayed. The alternative word title contains the guest's surname and gender, and after the welcome speech, the desired language can be selected according to the guest's needs.

2.1.4 Notification messages

The hotel can send instant messages to designated rooms or all rooms through the management platform.

2.1.5 Hotel introduction

Use pictures, short videos, text and other smart ways to introduce hotel-related service content to enhance hotel brand awareness, attract customers, and promote secondary consumption. The specific content and presentation methods can be professionally customized according to customer needs.

2.1.6 Live Program

Can be connected to the hotel’s original live TV signals for collection and conversion (including cable TV signals, China Telecom IPTV, China Unicom IPTV and satellite signals, etc.).

A remote control operation makes the operation more convenient and simple. Avoid the inconvenience of dual remote controls.

2.1.7 VOD on demand

Live TV programs have become increasingly difficult to satisfy residents. They prefer to watch some movies or other film and television programs that interest them. The VOD on-demand system can meet this requirement of guests.

The VOD on-demand system supports self-built online cinemas.

2.1.8 More functions

The hotel smart TV system supports function expansion according to the hotel’s needs, such as video doorbells, fee inquiries, etc.

With the continuous and rapid development of the global information industry, guest needs have become more diverse and diverse. Increasingly fierce competition and rising guest expectations have forced the hotel industry to continuously seek to expand sales, improve services, reduce costs and A new magic weapon to improve customer satisfaction.