Traditional Culture Encyclopedia - Hotel franchise - What is the use of the bathroom in a five-star hotel?

What is the use of the bathroom in a five-star hotel?

Hand sanitizer, automatic induction faucet, paper towel, sanitary cotton swab, disposable comb, mirror, hair dryer, independent sealed sanitary towel, hand cream, hand dryer, independent ventilation smoking room and disposable toilet seat. \x0d\ Introduction to the standard of five-star hotels in China \x0d\ Foreign tourist hotels in China are divided into five grades, namely, one-star, two-star, three-star, four-star and five-star. The higher the star rating, the higher the hotel grade. The classification of hotel stars is based on the hotel's construction, decoration, facilities, equipment, management and service level. The specific evaluation methods shall be implemented in accordance with the evaluation standards of facilities and equipment, maintenance and repair of facilities and equipment, cleanliness and hygiene, and guest opinions issued by the National Tourism Administration. The basic requirements of five-star foreign-related tourist hotels are summarized as follows: \x0d\ (1) Overall basic requirements of hotels \x0d\ 1. The hotel has reasonable functions and convenient and safe facilities. \x0d\2。 The indoor and outdoor decoration of the hotel is high-grade, and luxury materials are selected for construction and decoration. \x0d\3。 The graphic symbols of hotel public information meet the standard of LB/AT00 1. \x0d\4。 There is a central air conditioning system. \x0d\5。 Sound system with background. \x0d\6。 There is a computer management system suitable for five-star hotels. \x0d\ (II) Basic requirements of hotel reception hall \x0d\ 1. The reception hall is spacious, luxuriously decorated and well lit. \x0d\2。 There is a general service desk suitable for the hotel scale and five-star, with Chinese and English signs, receiving, inquiring and checking out in different sections, with staff on duty 24 hours a day. \x0d\3。 /kloc-provide message service, one-time ordinary bill settlement service, credit card service and foreign currency exchange service for 0/8 hours. \x0d\4。 The main service desk provides hotel service publicity materials, hotel price lists, Chinese and English traffic maps of the city, national tourist traffic maps, introductions of tourist attractions in the city and the whole country, various vehicle timetables, newspapers and magazines, etc. \x0d\5。 Domestic and international room reservations can be accepted directly within 8 hours. There are safes that the hotel and guests can open at the same time, including doorman, full-time bellboy, duty manager and lobby manager. \x0d\6。 Set up a guest lounge in the non-business area, provide in-store search service and arrange taxi service, set up barrier-free ramps for the disabled in the lobby and major public areas, and equip them with wheelchairs. \x0d\7。 It can provide services in at least two foreign languages (English is the necessary language), and the switchboard can provide services in at least three foreign languages (English is the necessary language). All instructions and services are expressed in both Chinese and English. \x0d\ (III) Basic requirements for guest rooms \x0d\ 1, at least 40 rooms (sets) can be rented, 70% of the rooms (excluding bathrooms and corridors) have an area of not less than 20 square meters, and at least 5 luxury suites have rooms for the disabled. \x0d\2。 The rooms are luxuriously decorated, equipped with luxurious upholstered beds, writing desks, wardrobes and hangers, coffee tables, seats, bedside tables, bedside lamps, desk lamps, floor lamps, full-length mirrors, luggage racks and other advanced supporting furniture. \x0d\3。 The bathroom floor, wall and ceiling are decorated with luxurious building materials with good ventilation facilities. 1 10/220V power socket, telephone, hair dryer and scale. Install advanced toilets. Dressing table, bathtub with shower head, shower curtain and clothesline, providing hot and cold water 24 hours a day. \x0d\4。 There are direct dial domestic and international telephones, color televisions, audio equipment and closed-circuit television systems, and there are not less than 16 radio channels and at least 2 self-managed programs. \x0d\5。 There are five-star stationery, turndown service, 24-hour hot and cold drinking water and ice cubes, free tea or coffee, mini-bar in the room, and 24-hour Chinese and western breakfast and dinner delivery service. \x0d\6。 Provide wake-up call service, message service, wet washing of clothes, dry cleaning, ironing and mending services, and provide shoeshine service. \x0d\7。 Rooms and bathrooms should be thoroughly cleaned every day, sheets and pillowcases should be replaced every day, and room supplies and consumables should be replenished every day. \x0d\ (4) Basic requirements for catering \x0d\ 1. There are Chinese restaurants with reasonable layout and luxurious decoration, which can provide Chinese food with at least two flavors. \x0d\2。 There are western restaurants with reasonable layout and luxurious decoration, and there are special western-style kitchens. \x0d\3。 There is a unique and elegant coffee shop that can provide buffet breakfast and western-style dinner. \x0d\4。 There are appropriate small banquet halls and closed bars. \x0d\5。 Supervisors, foremen and waiters in restaurants and bars can provide services in English. \x0d\6。 The cold dish room and pastry room in the kitchen are separated independently, with sufficient air conditioning equipment, air disinfection facilities in the cold dish room, isolation between the rough machining room and the operation room, sufficient cold storage, special facilities for placing temporary garbage and keeping it closed. \x0d\ (5) Basic requirements for public * * * areas \x0d\ 1. There are enough parking lots, high-quality passenger elevators, high-grade car decoration and service elevators. \x0d\2。 There is a public telephone and a local telephone book. \x0d\3。 Men's and women's toilets are separate. \x0d\4。 There is a shopping center selling daily necessities, souvenirs, handicrafts and other commodities. \x0d\5。 There is a business center that sells stamps, sends letters, handles telegrams, telexes, faxes, photocopies, international long-distance calls, domestic baggage consignment, film development and so on. Provide typing service. \x0d\6。 There is an infirmary. \x0d\7。 Provide ticketing services, such as purchasing transportation, movies and visits. \x0d\8。 Provide sightseeing service in the city. \x0d\9。 There are special emergency power supply lines and emergency lighting. \x0d\ (6) Select items (***78 items, at least 35 items, the more items, the more upscale the hotel will be) \x0d\ Guest room (10 items) \x0d\ 1, visual inquiry services such as bills can be provided through audio-visual equipment in the guest room, and language email service can be provided. \x0d\2。 The toilet has a drinking water system. \x0d\3。 At least 50% of the rooms have private bathrooms with shower and bathtub. \x0d\4。 No less than 50% of guest rooms and bathrooms are divided into dry areas and wet areas. \x0d\5。 All suites have separate bathrooms for owners and visitors. \x0d\6。 Set up a business floor, you can check in and check out, there is a business center and a rest place for guests. \x0d\7。 There are fax or email devices in the rooms on the business floor. \x0d\8。 Provide guests with free in-store wireless paging service. \x0d\9。 Express laundry service is available 24 hours a day. \x0d\ 10, entrusted agency service. \x0d\ restaurants and bars (8 projects) \x0d\ 1. There is a lobby bar. \x0d\2。 There is a professional teahouse. \x0d\3。 Besides western restaurants, there are other foreign restaurants with special kitchens. \x0d\4。 There is a bakery. \x0d\5。 A restaurant with flavor. \x0d\6。 There is a grand banquet hall that can accommodate at least 200 people for a formal banquet, with a special banquet kitchen. \x0d\7。 There are at least 10 restaurants with different flavors (except for large and small banquet halls). \x0d\8。 There is a restaurant that is open 24 hours a day. \x0d\ commercial facilities and services (5 items) \x0d\ 1. Provide Internet services with transmission speed not less than 64 kbit/s.. Closed telephone rooms (at least 2). \x0d\3。 Negotiation room (at least 10 people). \x0d\4。 Provide translation, interpretation and full-time secretarial services. \x0d\5。 Library (at least 1000 volumes). \x0d\ conference facilities (project 10) \x0d\ 1. There is a special conference hall, which can accommodate at least 200 people and is equipped with a cloakroom. \x0d\2。 There should be at least two small conference rooms. \x0d\3。 Provide simultaneous interpretation facilities (at least 4 languages). \x0d\4。 Meeting facilities available. \x0d\5。 There is a live video and audio relay system. \x0d\6。 There are computers and computer projectors for rent, ordinary movie projectors, slide projectors, video recorders and document shredders. \x0d\7。 There is a special copy room and sufficient copy equipment. \x0d\8。 It has modern electronic printing and binding equipment. \x0d\9。 There is a photographic film developing room. \x0d\ 10, the exhibition hall is at least 5000 square meters. \x0d\ public * * * and health and entertainment facilities (42 items) \x0d\ 1, dance halls \x0d\2, karaoke rooms or KTV rooms (at least 4 rooms) \x0d\3, game room. \x0d\4。 Chess room. \x0d\5。 Shadow theater. \x0d\6. Formal song and dance performances. \x0d\7。 Multifunctional hall, which can provide services such as meetings, buffets and cocktail parties, and can also be used as karaoke hall and ballroom. \x0d\8。 Gym. \x0d\9。 Massage room. \x0d\ 10, sauna. \x0d\ 1 1, steam bath. \x0d\ 12, surfing bath. \x0d\ 13, solarium. \x0d\ 14。 Indoor swimming pool (water area of at least 40m2). \x0d\ 15, outdoor swimming pool (water area at least 100 m2). \x0d\ 16, tennis court. \x0d\ 17, bowling alley (at least 4 lanes). \x0d\ 18, rock climbing practice room. \x0d\ 19, squash room. \x0d\20, billiards room. \x0d\2 1。 Multifunctional comprehensive fitness massage frame. \x0d\22。 Electronic simulation golf course. \x0d\23。 Golf driving range. \x0d\24。 Golf course (at least 9 holes). \x0d\25。 Racecourse \x0d\26。 Park. \x0d\27。 Racecourse \x0d\28, shooting range. \x0d\29, archery range. \x0d\30, actual combat simulation amusement park. \x0d\3 1, table tennis room. \x0d\32, skating rink. \x0d\33。 Outdoor ski resort. \x0d\34。 A bathing beach for personal use. \x0d\35, diving. \x0d\36。 Surfing at sea. \x0d\37。 Fishing. \x0d\38, beauty salon. \x0d\39, boutique. \x0d\40, independent bookstore. \x0d\4 1, an independent flower shop. \x0d\42, baby care and children's recreation room. \x0d\ safety facilities (3 items) \x0d\ 1, electronic card door lock. \x0d\2。 Guest room valuables insurance. \x0d\3。 Self-contained power generation system.