Does Ctrip give the hotel a refund and three compensations?

According to the inquiry of China Travel Service. Com, Ctrip's "one refund and three compensations" policy is not hotel compensation, but compensation provided by Ctrip itself to users. When users apply for a refund, they need to provide evidence to prove that they found a lower-priced roommate on other platforms, so Ctrip can verify and process the refund application. When booking a hotel room on Ctrip, users can apply for a refund from Ctrip customer service if they find that the price of the same room is lower on other online travel platforms. After verifying the situation, Ctrip will refund the amount paid by the user and pay an extra three times the difference.

Ctrip is an online ticketing service company, founded in 1999 and headquartered in Shanghai, China, and successfully listed on NASDAQ in February 2003.