Which one is better, the hotel switchboard or the VIP waiter?

Both positions are good.

Hotel switchboards and VIP waiters are both important positions in the hotel, but their job content and responsibilities are different. The hotel switchboard is mainly responsible for answering calls inside and outside the hotel, providing guests with information, answering questions, processing reservations and other services. The switchboard needs to have good communication skills, language expression skills and service awareness, and be able to handle various telephone services quickly and accurately.

VIP waiters are personnel who specialize in providing services to VIP guests of the hotel. It is necessary to have a higher service level and professional knowledge to provide guests with more considerate and thoughtful services to meet their special needs. Which position you choose depends on interests, skills, and career goals.