Traditional Culture Encyclopedia - Hotel franchise - #Guest Room Manager# I have been engaged in hotel guest rooms for 8 years. I am currently a guest room manager. How will I develop in the future? Should I develop at the front desk or continue to be a
#Guest Room Manager# I have been engaged in hotel guest rooms for 8 years. I am currently a guest room manager. How will I develop in the future? Should I develop at the front desk or continue to be a
You need to go out for more training and learn the latest management methods. If you have the opportunity to take charge of front desk work, you can enrich yourself. The next step of your efforts is to be an administrative housekeeper. You need to enrich your own housekeeping service management. From ZhiQ user: Ms. Yang
First of all, I don’t know what your general environment is? I don’t know whether you are engaged in a fast hotel or a star hotel. If it is a star hotel, what star rating is it? Or is there someone noble to support you?
I am not very talented. Although I have only been working in the hotel for three years, like you, you are the room manager. Now that I have voluntarily resigned
I will share my thoughts with you.
Since you have been working in hotel rooms for eight years, you must have some ideas in mind. You must have a deep understanding of your environment.
The manager is basically the head of a department. Of course, some hotels will have positions such as housekeeping director. But no matter what, you should be a person who can stand alone now.
So if you want to develop now, it is nothing more than to move up to the level of housekeeping director or general manager
Then a very practical question for you before. Have you ever worked as a receptionist before? Have you ever experienced it in other departments?
Any regular hotel general manager never rises from one department all the way up. He always has to work in various departments and learn how the entire hotel operates.
The front desk is not an ordinary department. It is the most profitable in the hotel, and its complexity is no less complicated than finance.
In addition to the reason that you are familiar with the business, there is another more important reason. Important reasons. The money issues involved in this department are very sensitive. In addition to safety and bad debts, the hotel is most afraid of the front desk and sales getting together, because if these two departments get together. Just relying on the account books on the table, the finances have not been audited at all. And these are like mice. The money you lose from the hotel will rise to the number that leads you to the financial statements. The number on your financial statement will always be low, but the sales volume will be high. It will be a headache if you are at your wits' end or can't find the pests
You can just click on everything. There is no special certificate that needs to be tested at the front desk. If you want to become better, you can go to Golden Key. Or you can improve your English and practice smiling more. The backcourt is completely different from the frontcourt, so be mentally prepared.
Finally, I don’t know if you have any experience at the front desk. If you don’t have experience, it is best to start as a foreman and get familiar with the housing registration system. The front office manager may be able to work in the guest room. , it is not easy to use the guest room as the front office.
If you insist on taking the exam, you can try to take some financial exams. This will help you have a more scientific knowledge support for the management and control of hotel assets and fund allocation in the future. ZhiQ user: Mr. Wang
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