Traditional Culture Encyclopedia - Hotel franchise - I contribute to the hotel. 1? 3 speech draft
I contribute to the hotel. 1? 3 speech draft
The bell of the new century has rung, history has turned a new page, and * * Hotel is writing a more brilliant chapter with a new look.
Looking back on the growth process of the hotel, I have a lot of thoughts and feelings; Facing the future of the hotel, I have a firm belief and strong fighting spirit. Every step of the hotel's growth is closely related to us.
Perhaps, we are dissatisfied with being criticized by the leaders and full of grievances for being insulted by rude guests. However, how can you see the rainbow without experiencing the wind? How can Shuang win the recognition and recognition of guests without setbacks?
We were overjoyed when we found a telephone number for our guests and got their praise. We are very excited when we are thanked by a guest who lives outside the hotel every day. Therefore, the switchboard operators have become friends they have never met before, and they have also become the most loyal guests in our store.
The cordial greetings and friendly smiles reflect our concern for every guest.
Time is ruthless, the passage of time will take away our youth and beauty, and the tempering of life will sharpen our lofty aspirations, but Ann will never extinguish our consistent service enthusiasm.
We study at work, make progress in study, surpass ourselves in progress, and shape the best image of hotel people. We admire others' outstanding talents, and we envy others' successful careers, but we will never look down on ourselves for this. We are small flowers under the big tree, emitting our own unique fragrance; We are a trickle, merging into a river, singing our own songs happily. You can't go to Wan Li Road without accumulating steps; You can't become a river without a small stream. Isn't this a form of reflecting the value of life?
Holidays are usually busy days for hotels. In order to maintain the good operation of the hotel, everyone in the hotel works tirelessly and gives up the rest day without complaint. Sometimes after work in the middle of the night, I have to drag my tired body to other departments to work overtime. In order to receive large-scale meetings, employees who lost their mothers rushed to the hotel after receiving temporary tasks, ignoring the crying children at home, because everyone regarded themselves as an indispensable part of the hotel and regarded the hotel as their warm home. We will always remember the oath of the hotel: I will always be an honest person; I will do my duty and do every little thing well; I will treat every colleague with love and tolerance; We will take the satisfaction of our guests as our work goal, and we will take the prosperity of the hotel as our ideal in life.
In order to keep up with the trend of the times and avoid the embarrassment when communicating with foreign guests, we began to study constantly again. Because we know that only by constantly enriching ourselves and perfecting ourselves can we fundamentally improve our cultural literacy. Because we are young, we have the unique vigor and vitality of young people, and we have the same ideals and pursuits.
At this moment, I don't want to use flowery words to describe everyone in the hotel. I just want to tell you: "this is us-hotel people in the new century, fighting hard in the wave of competition!" "
It is not a pair of wings that can fly everywhere. But we always try to fly to higher goals. We will use our wings to draw the most beautiful arc under the blue sky. We will become soaring eagles, fighting and dancing in the sky! This is my choice.
The spring breeze in March scattered the dust of the soul, and the loud bell rang the door of the new century. Young hotel people, bathed in the spring breeze and facing the rising sun, are walking towards people with light steps.
Look, everyone is passionate; Every face can't hide the love and desire for hotel work. However, people have never thought about how much impatience is hidden behind every smiling face and how sad everyone's work is.
Many people scoff at our profession and even think that we are inferior. In the eyes of those respectable people, hotel work is not a serious occupation.
I remember once, a neighbor asked me where I worked. When she learned that I worked in a hotel, she said, "Not bad, not bad." But that kind of Gherardini, slightly contemptuous eyes hurt me deeply, and I want to cry. I really want to do something hard at the moment, but I am confused when I open my mouth. What should I say? Can a few simple words change the idea that has been deeply rooted in people's hearts for a long time? Of course I know, I can't. But I also know that since I have chosen, I won't say regret.
For hotel people, the guest's feelings are orders. In order to satisfy the guests, every employee gave up his vacation, kept busy and had no time to take care of his family. Because deep down, we first regard ourselves as a hotelier, and then other husbands, wives and children. Looking at the busy figure of girls and boys shuttling between guests, you can't help but be impressed by their professionalism.
People praise teachers because they are engineers of the human soul and have trained useful talents from generation to generation. People praise soldiers because they are the Great Wall of Steel, guarding the peace of the motherland. People also sing clothes-folding angels because they save lives and prolong patients' desire for life. What about us? Is the most common waiter. We don't have their lofty greatness, but we also have a sincere heart that loves and is willing to contribute to our cause.
The new round of system reform makes us clearly realize that hotels are changing and people's consciousness should be changed in time. The era of eating the same pot is long gone. We should jump out of the old ideas of the past and give ourselves an accurate position.
"What to do for your post" is a question that every hotel person has been thinking about. Dedication is not just a simple verbal expression, but should start from me and start from small things. It is the working principle of each of our employees to be based on their own work and see the truth bit by bit. We don't want any great achievements, we just want the work in this ordinary post to be recognized by people. I only hope that my efforts can make the hotel's tomorrow better!
Finally, I want to quote Chairman Mao's words to encourage everyone: 10,000 years is too long, seize the day!
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