Traditional Culture Encyclopedia - Hotel franchise - What is the responsibility of the hotel for leaking guest privacy?
What is the responsibility of the hotel for leaking guest privacy?
According to the "Consumer Rights and Interests Protection Law of the People's Republic of China", the hotel's responsibilities for leaking guest privacy are as follows:
Article 29: Operators collect and use Consumers' personal information should follow the principles of legality, legitimacy and necessity, clearly state the purpose, method and scope of collecting and using the information, and obtain the consumer's consent. Operators who collect and use consumers' personal information shall disclose their collection and use rules, and shall not collect or use information in violation of laws, regulations and the agreements between the parties;
Operators and their staff are responsible for the collection and use of personal information. Consumers' personal information must be kept strictly confidential and must not be leaked, sold or illegally provided to others. Operators should take technical measures and other necessary measures to ensure information security and prevent the leakage and loss of consumers' personal information. When information leakage or loss occurs or is likely to occur, remedial measures should be taken immediately;
Article 50: Operators infringe on consumers' personal dignity, infringe on consumers' personal freedom, or infringe on consumers' personal If the information has the right to be protected in accordance with the law, the infringement shall be stopped, the reputation shall be restored, the impact shall be eliminated, the apology shall be made, and the losses shall be compensated;
Article 56: Operators who have any of the following circumstances shall not bear the corresponding liability except In addition to civil liability, if other relevant laws and regulations stipulate the punishment authorities and punishment methods, they shall be implemented in accordance with the provisions of the laws and regulations; if the laws and regulations do not provide for them, the industrial and commercial administration department or other relevant administrative departments shall order corrections, which may be made in accordance with the provisions of the laws and regulations. If the circumstances are serious, a warning, confiscation of illegal income, and a fine of not less than one time but not more than ten times of the illegal income, or a fine of not more than 500,000 yuan if there is no illegal income, may be imposed alone or concurrently;
If the circumstances are serious, an order shall be imposed. Suspension of business for rectification, revocation of business license; infringement of consumers' personal dignity, infringement of consumers' personal freedom, or infringement of consumers' right to protection of personal information in accordance with the law.
Legal Basis
Article 29 of the "Consumer Rights and Interests Protection Law of the People's Republic of China": Operators who collect and use consumers' personal information shall abide by legal and legitimate laws and regulations. , necessary principles, clearly state the purpose, method and scope of collecting and using information, and obtain consumer consent. Operators who collect and use consumers' personal information should disclose their collection and use rules, and must not collect or use information in violation of laws, regulations and the agreements between the parties. Operators and their staff must keep the collected personal information of consumers strictly confidential and shall not disclose, sell or illegally provide it to others. Operators should take technical measures and other necessary measures to ensure information security and prevent the leakage and loss of consumers' personal information. When information leakage or loss occurs or may occur, remedial measures should be taken immediately. Operators are not allowed to send commercial information to consumers without their consent or request, or if consumers explicitly refuse.
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