Model essay on annual personal work summary of hotel security

Summary of Personal Work in Hotel Safety Year: 5 Articles

How do hotel security guards perform their duties, do a good job and complete their tasks? My answer is: due diligence, due diligence, dedication, dedication and hard work. The following is a summary of personal security work in the hotel every year, hoping to help you.

Annual personal work summary of hotel security 1 security is a special, very dangerous and very glorious job. As a security guard, it is the responsibility to protect the property safety of the hotel and the life and property safety of passengers and hotel personnel. Security is a great responsibility. We don't work for our family, much less for our boss. We are working for ourselves. Therefore, we must uphold a serious work attitude, do a good job in daily seemingly dull work, and do it well if you want. Do your own job well, complete every task assigned to me by the leader in good condition, and let the leader rest assured.

Under the correct management of the company's leaders, as a member of the company's security department, I take the safety precautions of the company's areas and articles as my own responsibility and do every job well. In order to do better in the future, I want to summarize my work in the company for one year as follows:

1, obey the superior leader.

As the security guard of the company, I obey the leadership, take the overall situation into consideration, stick to my post and take my work seriously.

2. Be law-abiding and polite.

Compliance with rules and discipline is the basic requirement of qualified employees and the premise of smooth development of all work. Therefore, I am proud to abide by the rules and discipline in my work and strictly abide by the company's labor discipline with practical actions.

3. Establish a correct sense of service.

At present, some people in the society have some prejudice against security personnel, which brings some trouble to their work. Therefore, as a security guard, I can treat it correctly, establish a rigorous and serious sense of service, do my duty for the safety of the company and do my job well.

4. Keep learning, make progress and improve the business level.

If we want to do a good job in security, we must understand the responsibilities, requirements and work contents of security work. For me who haven't worked long, these aspects are still lacking. In order to do a good job in security work, I first learn the contents and requirements of security work through books; Second, learn from comrades who have work experience and know how to defend their work, and strive to do a better job; The third is to do it according to the requirements of the leaders and perform their duties seriously. Enrich yourself and improve your working ability through various learning methods.

5, pay attention to practical results, improve safety awareness.

After work, the department also trained and mastered the job responsibilities and fire safety professional knowledge of security guards, so that we can skillfully apply them to our work, so that we can master the use of fire extinguishers, the methods of evacuation and self-help, and how to report fire and the matters needing attention when reporting fire. When dealing with emergencies, we should try our best to reduce the situation and not bring negative effects to the hotel. There are still many shortcomings in the work, such as lack of communication and coordination ability and insufficient execution.

In the future work, I will continue to obey the arrangement of the company's leaders, do my own work in a down-to-earth and serious manner, and strive to ensure the safety of property and articles within my jurisdiction. At the same time, respect others, actively communicate, do their duty, strengthen patrols, and continue to work hard for the safety of the guarded areas.

Personal work summary of hotel security in the second year The New Year is approaching, and the security department wishes all the leading employees of the company a happy New Year and all the best. In the new year, the security department of our hospital has closely focused on the central work of the hotel throughout the year, actively innovated and constantly improved with a solid work style and pragmatic work attitude, and comprehensively completed various tasks this year, creating new achievements for our hospital.

20__ is the most brilliant and crucial year for the hotel to achieve its breakthrough strategic goal. According to the requirements of hotel rules and regulations, combined with the actual situation of our department, our department strives to achieve the overall management goal of "promoting quality by service, creating brand by quality and seeking development by brand". Do a good job in public security and fire safety, strengthen hotel safety management, actively coordinate the work of various departments, and make their due contributions to the long-term and stable development of the hotel. Generally speaking, our work in the past year has many good aspects and many shortcomings. In order to foster strengths and avoid weaknesses in future work, the work this year is summarized as follows:

First, the assessment indicators have been fully completed.

Over the past 20 years, under the guidance of hotel leaders at all levels and with the joint efforts of all team members, our security department has successfully completed the annual security task. There were no major accidents in one year, and the fire-fighting facilities and equipment were in good condition, which really played an escort role.

Two, establish and improve the performance appraisal system, implement the incentive mechanism, give full play to the enthusiasm and creativity of the players.

The implementation of performance appraisal is the need for our hotel to strictly manage enterprises and strengthen management, and it is a strong foundation for implementing the target responsibility system. According to our own characteristics, our department has increased the salary of players from the original 1.300 yuan to 1.800 yuan, and increased the salary of employees. Through continuous improvement of the incentive mechanism, the enthusiasm and creativity of players have been brought into full play. Members of our department are all on the front line. The hot weather and cold cooling have brought some difficulties to our work, but the members of our department have no complaints and still stick to the front line. Anti-heat and anti-cold, which embodies our employees' lofty concept of taking the hotel as their home. On Christmas Eve, the day with the largest number of vehicles and people, the security department arranged the duty work smoothly and reasonably, and completed the task well.

Three, strengthen management, continuous learning and training, and strive for quality service.

At present, the talent competition in the catering service industry is particularly fierce. Only by being full of excellent team members can the hotel's security work be safe and free from hidden dangers, and theoretical and practical training can be carried out. On average, the training in spare time every day reaches 30 minutes. After each morning shift, no one left, but took the initiative to stay and train. Through the training and retraining of employees, the knowledge of hotel awareness, etiquette, public security and fire fighting has been strengthened. The post operation was further standardized, and the standards were unified in view of the irregular operation of individual personnel in commanding vehicles, opening doors and saluting. The concept of serving guests has been obviously strengthened. The guests praised the quality of our security personnel and won honor for our hotel and department.

Due to the particularity of the hotel industry, the needs of guests often conflict with our work requirements. Some guests don't understand, often abuse the security guards, and even make some excessive behaviors. Our security guards adhere to the tenet of "the guest is the object of service", do a good job patiently and meticulously, never respond to the insults of the guests, but try their best to make the guests get happy consumption.

Fourth, do a good job in public security and fire control in hotels, and strengthen the maintenance of fire control facilities and equipment.

Safety work is the foundation of enterprise survival. Under the supervision and guidance of the head of the group, our department adheres to the policy of "safety first, prevention first" and earnestly and solidly completes various safety precautions.

Our department often conducts inspections and inspections on key parts and departments of the hotel. Seriously eliminate the hidden dangers in dangerous points and key areas that are easy to cause accidents. Adhere to the safety inspection of restaurants, kitchens and other key places. After the engineering maintenance personnel get off work, we have repeatedly ruled out the short circuit of the wires in the guest room, and dealt with the discovered safety hazards in time. If you can't handle it, report it truthfully. Can be solved reasonably and satisfactorily. Timely deal with the hidden dangers found in the inspection (such as excessive pressure in the air room, etc.). ) has played a protective role in hotel safety. Over the past year, we have strengthened the regular inspection, maintenance and maintenance of hotel fire-fighting facilities and equipment. Learn to use fire-fighting equipment, care for and maintain the equipment, and reduce all kinds of faults and problems caused by misoperation; The expired fire extinguishers were updated and maintained, and the fire-fighting equipment lacking spare parts was supplemented in time. Fire-fighting facilities and equipment in key parts have been maintained, and faults have been repaired, which really ensures normal use and is foolproof. Participate in the working spirit of the _ _ fire brigade fire conference and learn the knowledge of fire safety prevention such as "four abilities". Fifth, actively study the 6s management of hotels and improve the 6s work. During this year's 10, by studying and doing 6s management, the management mode of repeated learning and doing has provided real and effective work efficiency for the management of the security department, improved the team members' sense of responsibility and energy saving, reduced the waste of hydropower resources, put an end to all kinds of unsafe accidents, reduced material consumption and appeared a good situation.

Although I have been in the hotel for less than a year and only a few months, our department has made gratifying achievements in all aspects and the management level has been greatly improved, but we must also face up to the difficulties and challenges in our work. First, employees can't be completely self-disciplined according to the standards, and their quality is uneven, which needs further improvement. Second, the level of our managers needs to be improved. Third, the operation of our fire-fighting equipment needs to be studied and used, which can not play a good monitoring role and needs further study and improvement. These problems and shortcomings need to be seriously considered, summarized and improved in the future. Looking back on my work in the past year, I really feel the more severe work situation. However, our security department firmly believes that under the guidance of hotel leaders at all levels, we will work closely around the center of the hotel throughout the year and make contributions to the development and stability of the hotel with a down-to-earth work style.

Looking back on the past year, with the concern of hotel leaders and the cooperation of various departments, our department has done some work in strengthening hotel safety management, improving category system, security patrol inspection, building service brands, organizing learning and so on. The following is a summary of personal annual work of hotel security.

First, further improve and perfect the security system.

1. Organize the implementation

Since 10 took over the security department on June 5438+00, according to the needs of hotel security and fire protection, a fire prevention committee was established. Now that personnel have changed, the fire prevention Committee has been readjusted. The general manager is the director of the Fire Prevention Committee, the deputy general manager is the deputy director, and the managers of all departments are members. According to the principle of "who is in charge, who is responsible", the three-level safety management target responsibility book was implemented.

2. System implementation

In order to ensure the safety of the hotel, we have established a set of safety system according to the actual situation of the hotel, so that the public security fire safety work can be truly rule-based and evidence-based. To this end, we have established a fire alarm and fire disposal plan, post responsibility system for key posts, post responsibility system for gate posts, post responsibility system for patrol posts, post responsibility system for parking lots, emergency support procedures, and key post files for fire control.

3. Implementation of publicity and education

In order to make fire safety work deeply rooted in people's hearts and enhance employees' awareness of fire safety, we have conducted fire safety publicity, education and training for employees in a planned and multi-form manner. Since the beginning of this year, our department has trained employees how to use fire extinguishers 150 times, participated in the fire safety knowledge test 170 times, watched the fire safety video materials 140 times, and distributed fire safety knowledge to all departments. Make employees understand the basic measures and methods of fire prevention, and improve the vigilance of fire prevention.

Second, the implementation of security checks to ensure hotel safety.

In order to implement the fire safety work, we carry out the instructions of the general manager of the hotel and our department to emphasize safety precautions every Monday, Wednesday and Friday, arrange safety precautions and strengthen safety inspection. In view of the long time and heavy task of the restaurant decoration construction site on the second floor, key preventive measures were implemented and the number of inspections was strengthened. During the several months of renovation, we sent security personnel to monitor at the scene, and at the same time implemented the hot work approval system, so that we did not do hot work without approval and without operation certificate, and really implemented the safety work.

Since taking over, we have carried out more than 200 safety inspections and organized four major safety inspections every two months. At the same time, 13 unsafe factors (such as 1. The fire extinguisher is out of date. 2. The kitchen operation room is not equipped with a fire blanket. 3 Fire hydrants are short of accessories. ) and so on. In view of the problems found, we have issued a rectification notice and ordered it to rectify within a time limit. Except for some fire extinguishers, all the others have been rectified.

At the same time, the guest information registration system stipulated by the public security bureau and the police station shall be implemented, so as to register carefully and upload it in time.

The new year is coming. In the past year, the security department of our hospital closely focused on the central work of the hotel throughout the year, actively innovated and constantly improved with a solid work style and pragmatic attitude, and comprehensively completed all the work this year, creating new achievements of our hospital today. Generally speaking, our work in the past year has many good aspects and many shortcomings. In order to make full use of our strengths and weaknesses in future work, we will make a simple summary of this year's work:

First, the assessment indicators have been fully completed.

Under the guidance of hotel leaders at all levels and with the joint efforts of all staff, our security department successfully completed the security tasks throughout the year. There were no major accidents in one year, and the integrity rate of fire control facilities and equipment reached 90% throughout the year, providing fire safety training for all departments of the hotel for more than 20 class hours. It really played the role of escort.

Second, establish and improve the performance appraisal system and implement the incentive mechanism.

The implementation of performance appraisal is the need for our hotel to strictly manage enterprises and strengthen management, and it is a strong foundation for implementing the target responsibility system. Combining with its own characteristics, our department directly links employees' salaries and bonuses with their personal work performance, and through continuous improvement of the incentive mechanism, we can maximize the enthusiasm and creativity of employees. There are many touching examples.

Three, strengthen management, continuous learning and training.

Nowadays, the competition for talents in the tourism service industry is particularly fierce. Only when the hotel is full of excellent personnel can the management of the hotel flourish. While retaining outstanding talents, the department has strengthened the training for all employees. Has conducted two relatively concentrated theoretical and practical training. Through the training and retraining of employees, the knowledge of hotel awareness, etiquette, public security and fire fighting has been strengthened. The post operation was further standardized, and the standards were unified in view of the irregular operation of individual personnel in commanding vehicles, opening doors and saluting. The concept of serving guests has been significantly strengthened, such as actively helping check-out guests find lost things in their rooms. The guests praised my security guard for his noble style and won honor for our hotel and department.

Fourth, strive to do a good job in public security and fire control in hotels.

Safety work is the foundation of enterprise survival. Our department adheres to the policy of safety first and prevention first, and earnestly and solidly does all kinds of safety precautions. Although in the past year, our department has made gratifying achievements in all aspects and the management level has been greatly improved, we must also face up to the difficulties and challenges in our work. First, employees can't be completely self-disciplined according to the standards, and their quality is uneven, which needs further improvement. Second, the level of our managers needs to be improved. Third, our equipment still has defects, which can't play a good monitoring role and need to be improved. These problems and shortcomings need to be seriously considered, summarized and improved in the future.

Looking back on my work in the past 20 years, I really feel the more severe work situation. However, our security department firmly believes that under the leadership of hotel leaders at all levels, we will closely focus on the annual work of the hotel and make new contributions to the development and stability of the hotel with a solid work style!

Looking back on the past year, with the concern of hotel leaders and the cooperation of various departments, our department has done some work in strengthening hotel safety management, improving category system, security patrol inspection, building service brands, organizing learning and so on.

First, further improve and perfect the security system.

1, organize the implementation

Since 10 took over the security department on June 5438+00, according to the needs of hotel security and fire protection, a fire prevention committee was established. Now that personnel have changed, the fire prevention Committee has been readjusted. The general manager is the director of the Fire Prevention Committee, the deputy general manager is the deputy director, and the managers of all departments are members. According to the principle of "who is in charge, who is responsible", the three-level safety management target responsibility book was implemented.

2. System implementation

In order to ensure the safety of the hotel, we have established a set of safety system according to the actual situation of the hotel, so that the public security fire safety work can be truly rule-based and evidence-based. To this end, we have established a fire alarm and fire disposal plan, post responsibility system for key posts, post responsibility system for gate posts, post responsibility system for patrol posts, post responsibility system for parking lots, emergency support procedures, and key post files for fire control. At the same time, the guest information registration system stipulated by the bureau and the police station was implemented, so as to register carefully and upload it in time.

3, publicity and education implementation

In order to make fire safety work deeply rooted in people's hearts and enhance employees' awareness of fire safety, we have conducted fire safety publicity, education and training for employees in a planned and multi-form manner. Since the beginning of this year, our department has trained employees how to use fire extinguishers 150 times, participated in the fire safety knowledge test 170 times, watched the fire safety video materials 140 times, and distributed fire safety knowledge to all departments. Make employees understand the basic measures and methods of fire prevention, and improve the vigilance of fire prevention.

Second, the implementation of security checks to ensure hotel safety.

In order to implement the fire safety work, we carry out the instructions of the general manager of the hotel and our department to emphasize safety precautions every Monday, Wednesday and Friday, arrange safety precautions and strengthen safety inspection. In view of the long time and heavy task of the restaurant decoration construction site on the second floor, key preventive measures were implemented and the number of inspections was strengthened. During the several months of renovation, we sent security personnel to monitor at the scene, and at the same time implemented the hot work approval system, so that we did not do hot work without approval and without operation certificate, and really implemented the safety work.

Since taking over, we have carried out more than 200 safety inspections and organized four major safety inspections every two months. At the same time, 13 unsafe factors (such as 1, fire extinguisher expired) were found in the safety inspection. 2. The kitchen operation room is not equipped with a fire blanket. 3 Fire hydrants are short of accessories. ) and so on. In view of the problems found, we have issued a rectification notice and ordered it to rectify within a time limit. Except for some fire extinguishers, all the others have been rectified.

Third, build a service brand and pay attention to learning and management.

As a hotel, to grasp the quality of service, the first thing is to grasp people, grasp their own construction, and grasp the thinking and quality of employees. Only in this way can employees truly understand the purpose of service. We hold four safety meetings every month. Make full use of meetings to communicate with employees, dissect positive and negative cases, and instill the purpose of serving guests in our hotel. At the same time, employees who are good at meetings should be praised in time, and employees who do not perform well should be seriously criticized. At the same time, it is necessary to educate employees to strengthen iron discipline, especially those in our gate post, who have a wide network of contacts. For example, on the 9th of October this year165438+1,our foreman _ _ saw a guest parking at the gate and parked his car at the gate. Just tell the driver not to park here, it will affect the traffic of other vehicles. He must stop here. When I told him again, he not only refused to listen, but also called names, and hit our foreman twice and kicked him. Our foreman never fought back and was taken away. At that time, people from the opposite mobile company were also very angry. They told our supervisor why you didn't help employees hit drivers. From this point of view, it is precisely because we often hold meetings to study and emphasize iron discipline that we can do this from the supervisor to the employees.

To this end, the foreman was highly praised at all security meetings and dissected the case: if I had fought back at that time, my emotions would have been balanced, but the loss would have been even greater, which directly affected the reputation of our security guards at the gate post among the guests and the surrounding people. Even have a bad view of our security, because we have such security, mainly because of the usual education and training of hotel leaders.