Traditional Culture Encyclopedia - Hotel franchise - Why did the hotel refuse to apologize when a Hubei woman found a bug eight days after staying in the hotel?

Why did the hotel refuse to apologize when a Hubei woman found a bug eight days after staying in the hotel?

That's because the hotel manager found nothing when he was looking for a bug in the other room. It's just that there was a bug in Ms. Lu's room, so the hotel management compensated the other party, 500 yuan, but did not apologize to Ms. Lu.

As we all know, there are different hotels in every region. Hotel staff need to keep the normal order of the hotel while constantly cleaning the hotel and eliminating unsafe items in the hotel room. However, Hubei Sea Hotel made Ms. Lu feel that her legitimate rights and interests had been violated. Afterwards, the other party did not apologize to Ms. Lu, which also allowed Ms. Lu to tell the police about the situation and wait for the police to investigate the whole matter.

In the afternoon, after work, Ms. Lu decided to pack her bags and return to her home address. However, around 12, Ms. Lu found something inexplicable between the bedside table and the bedside. Originally, she didn't think it was a bug. After all, Ms. Lu has never seen a real bug.

In order to further understand the function of the item, Ms. Lu finally determined that it was an item with eavesdropping function through online search. After the incident, Ms. Lu began to seek the response of the hotel staff. The other party just wanted to compensate 500 yuan, but she didn't choose to apologize. This matter did not end here. After investigation and research by the police, the bug has the function of cloud transmission and storage, and it does not rule out that Ms. Lu's personal information is leaked.

abstract

Don't change clothes in a hurry before you check into the hotel. We should check the specific information of hotel rooms first. When there are no suspicious items found in the hotel room, we will stay in the hotel with peace of mind. Once the hotel is found to have untrustworthy items, consumers should seek official response and police help to reduce personal rights and interests.