The hotel only refunds the deposit but not the check-out fee

What should I do if the hotel only refunds the deposit but not the check-out fee? Negotiate with the hotel and complain to relevant agencies.

1. Negotiate with the hotel: Try to negotiate with the hotel, explain the situation and request a refund of part or all of the room fee.

2. Complain to relevant agencies: Complain to relevant agencies or tourism complaint platforms for help and fair handling.