Traditional Culture Encyclopedia - Hotel franchise - How to choose a telephone exchange?

How to choose a telephone exchange?

First, how to choose a brand

There are many switch brands in the market, and foreign brands are not cost-effective, which is suitable for large companies. It is suggested to choose IP telephone exchange, because IP telephone exchange has replaced the traditional program-controlled exchange. It is also called IPPBX. You can buy it in a shopping mall called cashback, which can be searched by Baidu: FANXG.

Secondly, determine the number of external lines and extensions.

The number of external lines and extension lines is the number of doors required. For example, you may need 8 +32(8 external extensions 32) now. You can choose a machine that can be extended to 12 external extension 56 in the future, which will be very convenient in the future. If you can't extend the machine, it will bring you great trouble to add extensions in the future. This is very important when shopping. The cashback mall can directly select the outside line and the inside line number to directly search for the appropriate results.

Third, determine which functions are needed.

The choice of functions is based on the customers' own needs, such as voice prompt, wake-up service, bill management, bill storage, limiting extension, message light function, etc., which are generally needed by the hotel industry; For some sales and marketing categories, it is also necessary to equip with corresponding call center functions, such as caller ID and customer call information management. . . Some of the above functions of ordinary office switches are unnecessary, and the basic functions of switches can be satisfied.

The model can be determined through the above three points, so what preparations need to be made before installation? First of all, we must determine the location of the computer room and make wiring before the second installation. Problems that should be paid attention to when wiring:

1. It is best to consider wiring before decoration. If the decoration is completed, the extension line can take the suspended ceiling or open wire, and if there are many lines, the overall effect may be affected.

2. The wires used must be dedicated for telephone lines, so as to ensure the call quality.

3. When wiring, we should consider the future expansion, such as whether there will be other expansion next to a seat. If there is such a demand, we must arrange the wires when wiring, and we must use four-core wires or eight-core wires when wiring.

4. If computer cables are needed, they can be constructed together.

5. It is best to ask the wiring company for the wiring diagram after wiring, which is very important for the wiring arrangement and wiring change in the future.