Please tell me who has worked as a hotel receptionist, what should you pay special attention to when learning to be a hotel receptionist? Also, I haven’t done it before. How long did it take you to l

Please tell me who has worked as a hotel receptionist, what should you pay special attention to when learning to be a hotel receptionist? Also, I haven’t done it before. How long did it take you to learn it?

A friend of mine works at the front desk of a hotel, and he pays attention to some trivial matters at work.

For example, things to note:

1. Customers must ask clearly what they want to spend when they come to stay. 2. Customers must smile when they come for consultation. , Answer sincerely and patiently

3. Accommodation registration should be detailed

4. Pay attention to some difficult customers, whose language is vulgar, and try to avoid conflicts.

5. Compatriots working at the front desk must maintain their mentality, emotional ups and downs, and tone when answering questions