Traditional Culture Encyclopedia - Hotel franchise - How does a British butler manage his master's home and control his master's money?
How does a British butler manage his master's home and control his master's money?
The British butler is the highest level of domestic service. British butler service is a symbol of the noble and luxurious life of Western aristocrats. The responsibilities of a British housekeeper are not just to take care of household chores like a nanny, but involve all aspects of family life. It cannot be done without special training. The most famous organization for training British butlers is the British Professional Housekeepers Association. It is located on Hayling Island outside London and was established in the late last century. Participating in dozens of courses, the selection of students is very strict. What British butlers need to do is to provide "excellent service." British butlers must conduct detailed analysis and provide unique care. They should not only think about how to realize the guests' ideas, but also anticipate the guests' expectations in advance and make arrangements in advance. This is also the core of the training courses of the British Professional Butler Association. Every British butler must be able to do laundry, deliver newspapers, send the owner's children to kindergarten, take care of the garden, and even prepare birthday parties for the owner. Trainees have to participate in dozens of training courses. Including etiquette, first aid, security training; cigar collection and maintenance; wine identification and tasting; flower arrangement; maintenance of clothing and home accessories; group service drills and personnel organization structure, etc., covering almost all aspects of human life. As a professional training and management organization, the British Professional Housekeepers Association is quite strict in selecting students. Many trainees trained here have long-term and rich management experience. The maximum annual salary is more than 20 million. Due to its famous reputation, the British Professional Housekeepers Association has a large number of partners around the world. From Las Vegas to Tokyo, from London to Bahrain, from Moscow to the United Arab Emirates, almost every country and region with a luxury hotel or apartment has cooperated with the association. The British Association of Professional Housekeepers often recommends qualified new butlers to luxury apartment hotels in these areas. At the same time, a large number of trainees will be flown to various places for training and face customers directly. The high-end housekeeping service industry represented by British Butler has been targeting the world from the beginning, not just the UK. Today, from London in the UK to Dubai in the United Arab Emirates, the demand for British butlers among wealthy people is increasing day by day. The annual salary of a qualified housekeeper in the UK is about 30,000 pounds (1 pound is about 15.4 yuan), and in some areas of the United States, it is as high as 250,000 pounds. The maximum annual salary can even reach 1.5 million pounds, and all board and lodging expenses are provided by the employer. In some large commercial and economic countries such as the United States and Germany, the skills of British butlers have been injected with new concepts. For example, butlers can help their owners manage finances and even take care of company business. In China, British butlers have entered high-end communities in some developed cities and began to serve more private families. In addition, some companies developing the hotel industry in China have also invited the British Professional Housekeepers Association to provide professional knowledge training for their hotels. A company trying to open up the market for luxury private apartments in Zhongguancun, Beijing, conducted a week-long British butler training for its employees. "In Beijing, competition in the five-star hotel industry is very fierce, and they must find new ways to improve service quality. This is the original intention of turning to British-style butler training." The economic growth brought about by China's emerging wealthy class Influence has caused the number of luxury goods industry to grow rapidly. However, although China's high-income earners buy many luxury goods, there is a lack of people who know how to use them correctly. They need professionals who understand this aspect, such as preparing excellent private dinners and parties (note: HomeParty is also the "home party" that has just become popular in China), and arranging appropriate guest services. Those who earn well understand the value of having a good housekeeper. Because this not only enhances their status, but also means that they can have someone who can manage their private life the way they want. A good steward should stay close to his master and obey his call, but he should never touch his master's clothes, as this is considered very impolite in the local area. British butlers have a history of nearly 700 years. As the highest level of domestic service in the world, British butlers are often employed by hereditary aristocrats and billionaires. Manage a service team including tutors, chefs, bodyguards, gardeners, tailors, etc. This is inevitably reminiscent of the image of the old butler played by British actor Anthony Hopkins in "Howards End": rigorous, loyal and attentive, in other words, a sign of top living. ?
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