How do hotels complain about cheating consumers?

The answer to this question is as follows:

1. According to the first paragraph of Article 55 of the Law on the Protection of Consumer Rights and Interests, if a business operator commits fraud in providing goods or services, it shall increase the compensation for the losses it has suffered according to the requirements of consumers, and the amount of compensation shall be three times the price of the goods purchased or the cost of receiving services; If the amount of increased compensation is less than that of 500 yuan, it is 500 yuan; Where there are other provisions in the law, those provisions shall prevail.

2. In the process of consumption, consumers should also ask merchants to issue invoices or receipts in time and keep them properly. After a dispute occurs between consumers and merchants, in the process of communication and consultation with merchants, we should pay attention to collecting all kinds of evidence such as written materials, so as to complain to the industrial and commercial departments when negotiation fails, and take legal measures to safeguard their rights and interests when necessary.