A reasonable number of engineering department employees should be allocated to the hotel

A reasonable number of engineering department employees should be allocated to the hotel

It depends on the number of hotel rooms. For rooms below 80, one is enough. For rooms between 80 and 150, two are needed. ,

Configure 4 (four shifts and three operations), responsible for general maintenance, internal and external calls for overhaul (negotiate with several units first), save money. How to train hotel engineering department employees

The main content and training methods of the hotel engineering department's training

1. New employee induction training

(1) This work is mainly responsible for the hotel's full-time training department.

(2) The training content is mainly about basic hotel knowledge, which should include:

Introduction to the hotel? Basic hotel management system (such as employee handbook, attendance system, reward and punishment system, request for instructions and reporting system , grooming requirements, etc.)

Hotel awareness? Courtesy and etiquette? Professional ethics? Safety and fire protection? Language

(3). The format is mainly training and classes.

2. On-the-job training for new employees

(1). This work is mainly the responsibility of the department and the national professional and technical assessment agency;

(2), The main contents of the training should include:

Department introduction? Job responsibility system? Job discipline

Basic professional knowledge of employment (if you need to hold a certificate to work, you should arrange to participate in the national professional qualification certificate Training and assessment must be carried out, and employment can only be arranged after passing the assessment and receiving the employment certificate).

Basic operating standards for job work? Safety operation and fire protection systems? Handover system

(3). The form is mainly class training

3. On-the-job training Training

(1) The training for hotel engineering department employees is mainly on-the-job training and is the responsibility of the department.

(2) The training content should include:

Professional knowledge

Device maintenance specifications

Common faults and maintenance procedures of important devices Skills

Accident emergency response plan

Hotel awareness and civilized construction

Safety construction and fire protection

Coordination and communication skills at work

Professional ethics and social ethics

Basic knowledge of management

How to train new employees

Work summary, accident analysis

( 3) Training methods are diverse and flexible. Departments can use different training methods according to actual situations to achieve better training results:

Centralized teaching

Leading the new with the old, Introducing innovation through good practices

Replace training by doing (incorporate training content into daily work and achieve training purposes through practical operations).

Meetings before and after work (taking advantage of every opportunity to provide good training)

Cross-training (exchanging positions between different types of work for work and training, so that trained employees can be versatile and provide Department human resources should be well reserved).

Work summary analysis meeting.

Retraining of old employees (organizing retraining on content that has been trained in the past to achieve the effect of deepening impressions and improving work skills).

4. Outbound training

(1) The hotel and department are responsible for organizing and implementing it

(2) The training content is based on the current operations of the hotel and department Choose according to the needs of management and future development. After completing the training, you can bring back what you have learned in the training and teach it to other colleagues and apply it to work.

(3) Methods include overseas (overseas) inspections, arrangements for further study in domestic or foreign professional schools, etc.

Reference: :wenku.baidu./link?url=CrYehn9BVrV2btqYh-c2DAsDE3XRY5XK5M1MFGlfYoANa6tPxo4wpsrDFXYRIc5Y11ZolnN_dSrTNl1W5XK4MYc1p01U4yAgfmqQBkM5UL7

Engineering What is a reasonable proportion of settlement costs to project settlement income?

How much of the project settlement income should the project settlement costs account for?

Answer: Generally speaking, it is reasonable that project settlement costs should account for about 80% of project settlement income under normal circumstances. How to perform performance management of engineering department employees?

To do a good job in performance management is mainly to do a good job in performance evaluation. Performance evaluation can be based on a clear consideration based on how many projects your engineering department employees have done and the results of each project. It can also be evaluated by colleagues and superiors~~~ Of course, if you do it manually, you need to process a lot of data, which is a bit trouble. The host can use the HR system to manage performance. As far as I know, the performance management of Gaoya Technology is linked to business and projects. Performance management is very good. You can find out~ What words can be used to describe the work attitude of the hotel engineering department employees

If you want to praise them, for example, they are meticulous, conscientious, hard-working, dedicated, possess both ability and political integrity, and have quick thinking,

If you want to criticize them, for example, they are cunning, lifeless, not serious, and not hardworking, you should Study like a hard worker. How should employees in the hotel catering department arrange their shifts?

In this case, 2 shifts are enough. There are fewer people in the morning shift, and most of them are concentrated in the evening shift, because the buffet opens at 6:00 in the morning shift and the morning shift People who come early in the morning will be very hard if they have to come to work in the evening, so the people in the morning shift can finish their lunch and get off work in the afternoon, because the buffet and lunch can be arranged with relatively few people, and the manpower needs to be concentrated for dinner. It's more reasonable. I am in catering management, for your reference! Of course, you have to make arrangements based on the staffing and actual operating conditions of your hotel's catering department. I can only say that don't just think about how to schedule shifts to save manpower. Many places have two shifts, with employees running around. No, we still have to run breakfast, let alone three shifts! About how to write the engineering evaluation program of the engineering department

About how to write the engineering evaluation program of the engineering department The engineering evaluation program of the engineering department 1. Process preparation management 1.1 Process preparation management in the design stage 1.1.1 Engineering Department The project leader shall participate in the technical design review and working drawing design review, conduct a process review on the product structure, performance, electrical, appearance, new materials, etc. in the design, and submit a "Process Review Report". 1.1.2 For major new materials and new processes, when necessary, the person in charge of the process project should organize preliminary process research and form a "Process Research Report" 1.1.3 Controversial process review opinions shall be resolved through negotiation with the director of the Engineering Department , if still inconsistent, the general manager will arbitrate. 2. Process preparation management at the prototype trial production stage 2.1 The project leader of the engineering department shall prepare process management files and process procedure files according to the prototype trial production plan and the relevant provisions of "Process File Integrity": 1) "Process Plan" (organized when necessary Review of the process plan) 2) "Special Tooling Design Task Book" (when needed) 3) "Process Equipment Detailed List" or "Special Process Equipment Detailed List" (same as Table 11) 4) "Process Flow Chart" 5) " Process Route Table 2.2 The person in charge of the process project of the Engineering Department organizes the design of tooling and work station equipment, organizes self-made or outsourced production, and organizes acceptance. 2.3 The person in charge of the process project of the Engineering Department prepares the "Prototype Trial Production Process Review Report" (Table 5) based on the new product prototype trial production situation, and reviews whether the design structure processability and tooling verification meet product production and quality requirements. 2.4 The person in charge of the technical project of the Engineering Department shall organize the rectification of the prototype trial production issues, set the rectification deadline, and track the implementation of the rectification.

3. Process preparation management in the small batch trial production stage 3.1 The person in charge of the process project of the engineering department shall prepare temporary process procedure files based on the small batch trial production plan and the relevant provisions of Appendix A "Process File Integrity": 1) "Process File Catalog 2" ) "Process Flow Chart" 3) "Process Route Table" 4) "Operation Standard Book" 5) "Process Index Table" 6) "BOM Bill of Materials" Carry out process quality control design and compile process according to the "Process Quality Control Management Program" Quality control files: 1) "Details of Key and Special Processes" 2) "Process Quality Control Plan" 3.2 The person in charge of the process project of the engineering department summarizes the design, technology and component problems that occurred during the small batch trial production and reports them according to the "New Product "Design and Development Control Program" requires filling in the "Summary of Problems in Prototype (Small Batch) Trial Production". 3.3 During the small batch trial production, the person in charge of the process project of the engineering department will verify the processability, process design, tooling, and work station equipment of the product structure design, and evaluate whether it meets the product production and quality requirements. The evaluation information will be filled in the "Small Batch" Trial Production Process Review Report". 3.4 The Engineering Department organizes the rectification of new product trial production issues, sets the rectification deadline, and tracks the implementation of rectification. 3.5 The person in charge of the process project of the Engineering Department is responsible for further improving the process, tooling and process files based on the batch test results, and preparing a "Process Summary". 3.6 After the small batch trial production is completed, the person in charge of the process project of the Product Development Department organizes relevant craftsmen to prepare the process according to the appendix A. According to the relevant provisions of "Integrity of Process Files", the process and process files should be revised and improved, and the process files should be approved, archived and issued before mass trial production. .4. Process preparation management for batch trial production. 4.1 After the new product development is completed and the small batch trial production is qualified, the engineering department will transfer the temporary process files and related technical files of the small batch trial production to the process technology department, and the process technology department will hand over and sign. After that, it will be released for production. The relevant project leader of the process technology department should digest the process technology data handed over by the product development department and convert it into process technology files. 4.2 Before the first mass production, the person in charge of the process project of the process technology department will carry out process layout and planning, prepare process technology files, and prepare working hour quotas and process standards based on the conditions and needs of the production workshop; Errors or confusion of key components are identified. 4.3 The person in charge of the process project of the Process Technology Department will organize the relevant personnel of the Product Development Department to confirm the parts with design and process changes or the parts that have been rectified in the batch test. After the materials are collected and before production begins, the process personnel of the process technology department organize the team leader to install a prototype machine to confirm the supporting parts and the complete machine. 4.2 Process technology management of mass production 4.2.1 The technician in charge of the process technology department shall, according to the needs of the production workshop, confirm key components that are prone to errors or confusion that are received by the production team before production. 4.2.2 According to the needs of the production workshop, the technician in charge of the process technology department will organize the team leader to install a prototype machine for products with changes in design or process or problems with parts matching after the materials are collected and before production starts. Confirm the parts that have been changed or need to be matched. 4.2.3 Before mass production, the technician in charge of the process technology department is responsible for making technical briefings to relevant personnel in the production department and organizing process training for workshop employees. 4.2.4 The technician in charge of the process technology department shall conduct process quality control and process discipline inspection in accordance with the "Process Quality Control Management Procedure" (QG/FX-07.23). Personnel who seriously violate process disciplines may directly put forward assessment opinions. After approval by the workshop director, The Minister of Production shall countersign and submit to the Minister of Process Technology for approval before implementation. 4.2.5 The technician in charge of the process technology department will analyze and implement corresponding controls on abnormal quality conditions that occur on site. If necessary, fill out the "Quality Information Feedback Form" (Table 1) to notify the relevant departments or responsible persons to make rectifications. 4.3 Product quality improvement work 4.3.1 In order to improve product quality, improve design craftsmanship, reduce manufacturing costs, and improve production efficiency, the process department of the Process Technology Department organizes targeted process improvements. Prepare a "Process Test Plan" (Table 16) to clarify the purpose, objects, methods, verification requirements and plan arrangements of the process test, and implement relevant process tests and verification after approval by the responsible minister. After the test is completed, the person in charge of the process technology department will summarize the process test, prepare a "Process Test Report" (Table 3) with process verification results, and submit it to the responsible minister for approval. For process improvements involving performance and functions, the relevant craftsmen of the product development department will confirm and sign back for participation.

4.3.2 The person in charge of the process technology department shall make changes to relevant process files and organize their implementation. 4.3.3 If the tooling is changed, the relevant person in charge of the process technology department will draw a sketch, track the manufacturing progress, and be responsible for inspecting the process effect. After verification, submit it to the Product Development Department for filing. 4.3.4 When design changes are involved, the relevant craftsmen from the Process Technology Department will fill in the "Business Liaison Letter" (Table 3) and feedback it to the Engineering Department to make design changes and track the progress of the changes and the implementation of the changes. 4.4 Process training 4.4.1 The process technicians of the process technology department should provide process training to the operators at each position in the production workshop. The content of process technology training includes: ① Educate on process technology and process management awareness, improve personnel’s awareness through education, and correctly understand the importance of process work to enterprise production; ② Process management knowledge, that is, knowledge of process preparation and daily process management ; ③ Process skill knowledge, that is, knowledge of production processing technology, job technology requirements, new processes, new technologies, and new materials, etc. 4.5 Process file management shall be carried out in accordance with the requirements of the "Technical File Management Procedure". How to configure hotel staff

Generally speaking, one waiter is responsible for cleaning 13 rooms in the morning shift. 93 rooms require about 6 waiters, plus 2 foremen and 1 supervisor. The morning shift generally requires 3 The middle shift generally requires one foreman and two waiters, and one substitute waiter. The night shift requires one foreman and one waiter, which adds up to 18 people. One foreman on the morning shift can be a substitute for other shifts. This number It is calculated based on 80% occupancy rate. If the occupancy rate is not reached, 1~2 waiters can be reduced appropriately;

As for the restaurant, I don’t know what form your restaurant is in. If the private room and buffet are together If there are three meals a day, you can arrange three shifts, morning shift, evening shift, and two shifts; assuming breakfast starts from 6:30 and ends at 10:30, and lunch starts from 11:30 and ends at 14:30, Dinner starts at 17:30 and ends at 22:00. The morning shift should start at 6:00 and end at 14:30, the evening shift should start at 14:00 and end at 22:30, and the two shifts should be from 9:30 to 14:00. 00~18:00 to 22:00, the morning shift requires 1 foreman and 3 waiters, the evening shift requires 1 foreman, 2 waiters, the double shift requires 1 foreman, 1 supervisor and 5 waiters, and the replacement shift requires 1 foreman 4~ There are 5 waiters, 2 at the bar, 5-6 at the food delivery department, and 2-3 at the reception desk. This requires an additional foreman and 1 supervisor. Calculating, it requires about 29-32 people for such a restaurant. Staffing is calculated based on approximately 80% occupancy rate;

Other departments require about 6-7 people at the front desk, 3-4 people at the cashier, 3-4 people in the finance department, and 3-4 people in the human resources department. , 7~8 people are needed for security, 4~5 people are needed for engineering, about 15~20 people are needed for the kitchen, 2 people are needed for the stewardship department, 5~6 people are needed for the dishwashing aunt, and 8 people are needed for the PA, which is about total *** Around 100~120.

Note: The front desk, security, and engineering are calculated as 12-24 hours a day. The personnel, finance, and management are calculated as normal shifts every day (8:30~17:30). The kitchen and restaurant need to have one person each. Work the night shift (22:00~6:30) to prepare breakfast.

This is just the approximate number of people I calculated based on a regular hotel. The staff here is based on experienced staff. In fact, there can be about 20% to 30% interns in restaurants and guest rooms, so that To reduce wage costs, finance, cashier, human resources, and engineering personnel need to have considerable experience. If there is insufficient experience, there will be staff shortages. Selection example for outstanding employees of the hotel engineering department's mechanical maintenance team

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