Responsibilities of hotel welcome post

1 The usher greeted the guests politely at the entrance and guided them to the right seats. Help pull the chair to seat the guests.

Notify regional attendants to close menus and other services in time.

Clearly know the location and capacity of all seats in the restaurant. Make sure there are an appropriate number of people in the corresponding seats.

Distribute the guests to different areas evenly to balance the workload.

5. Record the guest's opinions and complaints, and report to the restaurant manager directly under him in time for handling.

Accept or politely refuse a guest's reservation.

Responsible for storing clothes, hats, umbrellas and other items.

Answer the phone and inform the receiver.