Five Summary Reports of College Students' Hotel Practice

Summary report of college students' hotel practice 1

Time flies, three months of hotel life will soon be over. Since my work, I hav

Five Summary Reports of College Students' Hotel Practice

Summary report of college students' hotel practice 1

Time flies, three months of hotel life will soon be over. Since my work, I have made great progress and gained a lot in my thought, study and work under the careful training and teaching of the unit leaders and through my continuous efforts.

Consciously abide by the rules and regulations of the hotel and insist on attending every training in the hotel. I want to be positive, cherish every brick and tile of the hotel, and always devote myself to my study and work with rigorous attitude and positive enthusiasm. Although there are tears of success and bitterness of failure, the increasingly fierce social competition has made me fully realize the importance of becoming an excellent worker with all-round development in morality, intelligence and physique.

In learning, I strictly demand myself, and with the strong pursuit of professional knowledge and skills, I correct my work attitude and integrate theory with practice. In addition to learning professional knowledge, we also pay attention to the expansion of knowledge in all aspects, and extensively dabble in the knowledge of other departments and disciplines, so as to improve our own specialties and ideological and cultural quality, including learning to develop good living habits in life, living a full and orderly life, having a rigorous attitude towards life and a good life style, being warm and generous, honest and trustworthy, helpful, having their own good principles, and being able to live in harmony with colleagues.

At work, I have worked in the catering department, reception desk, room service center and other departments since 20-. Before I went to work in the room service center, I also participated in the hotel's own training when the hotel was renovated. I was learning the operation skills of the room at that time. No matter which department I am in, I am strict with myself and study hard. It is with such a firm belief that I strive to become an expert. It laid a good foundation for the smooth development of my future work.

In my future work, I will constantly improve myself and strive to become an excellent hotel worker. I hope to use my brilliant youth to ignite every guest around me and inspire my colleagues to contribute and forge ahead to create a better tomorrow.

Summary report of college students' hotel practice II

Looking back on the internship in the past few months, I feel that it has passed quickly, not only in my personal life, but also in my work pace. In many cases, these are all exercises for a person. Of course, I hope to give myself more motivation, surpass myself in my work and shape myself better. Internships are always quick. In this respect, I feel that I have grown a lot, but time is limited and there is no excessive progress, but I feel that I have grown. Doing service work has always been a matter of great interest to me. I don't care where I am. In fact, I have worked in many places in the past, but this internship made me feel that the elegance of the hotel is very useful. I feel that no matter what it is, I have made progress, and I believe it. Now I am full of confidence and a lot of motivation in these days, which makes me feel very useful in my work.

Working in a hotel is the most relaxing thing I've ever had. Because I like it, I am also very happy when I do these things, so I feel happy. Service work is an exercise for me. During this period of work, I have been wondering if I can do better. Internship is learning by doing. I have been paying close attention to practical work in recent months. I have plans for many things, and I am very active in my work. Sometimes, I also want to be more mature and steady. After all, I need to be calm when I do service work. I also hope to continue to improve these in the future work. No matter what I do, I should have a good attitude. Service work is very tiring. I am very attentive to my work. No matter what I do, I will be well prepared. It has always been my duty to do a good job with a high standard of service.

At work, I also hope to improve myself and practice a process of accumulating experience and learning. Although I have experience in service work, I am a little strange in the hotel industry, but I can adapt to it and spend a lot of time. During this period, I felt the pressure of this kind of work, which made me very encouraged. I also believe I can improve these things. Through this internship, I have strengthened myself. Hard work is my attitude, and I should have the same attitude towards what my superiors told me. Now I am accumulating and will take the initiative to do something. It is certain that serving the work requires a good attitude. Taking the initiative to do something can adapt to the work faster and accumulate more experience. I learned a lot in this internship, and more importantly, I learned a lot in the process of internship.

Summary report on college students' hotel practice 3

Time gradually passed, and the three-month internship period passed unconsciously. As a student who just left school, I don't know or understand many things at work. A lot of things were learned in this short three months.

During this short three-month internship, our interns have really changed a lot. But only in this way, we can't do well in our work! However, I believe that through hard work, we will certainly grow! At this point, I have a certain understanding of my own growth, and now I make a self-evaluation of my personal situation as follows:

Reflecting on the past few months, my biggest and most obvious change is my attitude towards work. Three months ago, although I was curious and enthusiastic about my work, my attitude towards work was actually very immature. I always thought that I was a student at school and I was not strict about mistakes. But after these changes, I fundamentally changed my work attitude. In the face of work, I am more enthusiastic, more active, and more responsible and belonging to my post and duties. Although the work is sometimes difficult, I still try my best to do it!

Compared with the previous situation, my progress in working ability is the second point! At the beginning, I could hardly finish my work satisfactorily, and I often needed the help and guidance of my predecessors to finish it smoothly. This period of time has really brought a lot of trouble to my colleagues. I'm really ashamed. As time goes by, of course, I am also trying to improve myself with common sense. Especially in the leadership training, I really learned a lot of knowledge essentials, and slowly followed the study to correct the work, so that I can be better at work!

Now, I have basically no problem at work, and I am familiar with everything, whether it is my own work or talking with strangers. This not only greatly improved the quality of my work, but also made me feel a lot of things I didn't realize in my past work!

Finally, talk about your own shortcomings. In the past three months, if you want to say that you are not doing well, it is everywhere. But the biggest problem is the attitude towards the guests. Although my communication ability has improved, it is still one of my weaknesses. But at work, communication with colleagues and customers is essential! I understand that I must strengthen my ability in this field, and I must do it well!

The internship ended like this, and it was really hard to leave. However, I have gained so much from this, and I believe these will help me in the future!

Summary report on college students' hotel practice 4

I gained a lot during my internship in the hotel. Hotel service is a mixture of tangible products and intangible services, and the standard of hotel service quality evaluation is the "satisfaction" of guests. I have benefited a lot from my hotel internship for nearly four months. Hotels are the epitome of a society. This internship is undoubtedly an important opportunity for me to enter the society in the near future.

Improve communication skills: As a receptionist, contact with guests is face-to-face and the most direct. Often a word from the receptionist can affect the overall impression of the hotel and even the mood of the guests all day. How to adjust my mentality, face guests, colleagues and even bosses with the best mentality, and how to bring the best smile to others is a problem that I have to seriously think about every day. In this internship, I not only improved my communication skills, but also learned how to adjust my mentality.

Improve emergency response ability: As a receptionist, I have to receive different guests and face different events every day. It is inevitable that there will be some impolite guests among the guests who check in, and even swear at the receptionist. Faced with such a situation, it is another test for me to appease the guests' emotions and protect the interests of the hotel and its own safety.

Through this internship, I deeply understand that we must learn to do what we are capable of doing. Only by cultivating one's independent ability can one make progress in one's work. At work, when you encounter problems, you should boldly ask your colleagues if you don't understand them, instead of pretending to understand them. Work independently, accumulate experience, and finally get what suits you best. As a receptionist, I always represent the hotel. No matter at work or on the road, as long as you wear the hotel uniform, you should always provide the best service for your guests. We are the messengers of the smiling city, all for the guests and all for the guests.

Summary report on college students' hotel practice 5

Internship life always brings a little surprise, as if you can learn something new every day and have a different experience every day. But when you really get used to this life, it suddenly ends. It was a surprise from beginning to end.

I feel the same way about this internship. From initial nervousness to final accident. During this period, many colleagues and leaders brought me learning and experience. Unconsciously, the internship I was afraid of was over. With such reluctance, I re-examined myself. After such study and practice, I have made progress and changes in many aspects. Now, I make the following self-evaluation on my personal situation:

I. Work situation

At work, I have gained a lot of growth and knowledge. The biggest change is that from a waiter who can only serve food and deliver water, he has grown into a diligent, skilled and always smiling employee. During the training, I learned a lot of knowledge and truth from the leadership. In my later work, I learned a lot from my predecessors as waiters. For example, the understanding of the work place, the way to complete the work, and the research on the recommended menu and business of our hotel.

And in the long-term work, I also realized that as a waiter, we are not a machine that serves dishes and sends messages. What we should do is to show the service of the hotel. Satisfying customers is our real job.

Second, people's growth.

During this time, I have contacted many people. From colleagues to leaders, from customers to passers-by. Communication and contact with them have brought me a lot. For example, contact with colleagues only gave me a lot of "role models" and made me more motivated. The contact with the leader made me understand the direction of progress and have a sense of responsibility for my work. Meeting all kinds of people gave me all kinds of experiences. This not only increased my courage, but also made my communication smoother and brought convenience to my work.

At the same time, the communication with people has also given me all kinds of useful information and brought great help to my life.

Third, the shortcomings and problems of the self.

As a waiter, my biggest problem at first was exhaustion. If I can solve this problem, I can improve myself in many places, and I won't always look breathless. Secondly, in the experience of solving things, in the face of customer dissatisfaction, I am always flustered and can only wait for the leader to solve it. This is not good, so we should strengthen our ability to improvise. Of course, it is really important to try to avoid such a situation.

During this period of internship, I gained a lot. I believe I have more to learn in my future work. I wish my future a smooth sailing!

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