Traditional Culture Encyclopedia - Hotel franchise - Can I claim for compensation if the hotel air conditioner is broken?
Can I claim for compensation if the hotel air conditioner is broken?
Legal analysis: No, consumers are entitled to equal treatment. If the air conditioner is broken, the other party can change rooms or repair it, but the hotel can't compensate.
Legal basis: Article 7 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests, consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services. Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety.
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