Interview skills of applying for restaurant lobby manager

Interview skills of applying for restaurant lobby manager

Know yourself and yourself. If you want to know what kind of talents the enterprise needs, you must start with the job requirements, carefully understand the professional requirements of the lobby manager, and then formulate effective interview strategies on this basis.

Requirements for the position of lobby manager

1, familiar with the hotel management workflow and management norms, with strong organization, management and coordination capabilities; Have considerable training ability, strong adaptability and fluent oral English.

2. Have considerable knowledge and level of catering management and good comprehensive quality; Have good team spirit, pioneering and innovative spirit, strong communication and coordination ability, and dare to take responsibility.

3. Good temperament, kindness and generosity, dignified and cheerful, good at communication, overall concept, service awareness and strong sense of responsibility, able to work under greater pressure.

Interview skills of lobby manager

1, articulate, fluent, elegant and generous. Dealing with customers' complaints and answering guests' inquiries, as the nerve center of the restaurant, the lobby manager can be described as a bridge between the hotel, waiters and guests. Therefore, good language expression is particularly important. When speaking in an interview, you must pay attention to accurate pronunciation and clear articulation. At the same time, we should also pay attention to controlling the speed of speaking, so as not to stutter and affect the fluency of language. In order to increase the charm of language, we should pay attention to the beauty of rhetoric and avoid using idioms, not to mention uncivilized language.

2, grasp the key points, concise, clear, well-founded. In order to examine the adaptability of job seekers, interviewers often set some traps in the process of answering questions. If you don't want to be eliminated, you must keep calm when you answer, and you must not cover it up vaguely. If you can't get to the point of the employer's question for a while, so that you don't know where to answer it or it's difficult to understand the meaning of the other party's question, you can repeat the question, first talk about your understanding of this question and ask the other party to confirm the content. Unclear questions must be made clear, so as to be targeted and not answer irrelevant questions.

3. Explain the whole story and avoid abstraction. Employers always want to know the specific situation of some candidates when asking questions, and must not simply answer with "yes" and "no". Depending on the questions raised, some need to explain the reasons and some need to explain the degree. Answers that are too abstract and don't tell the whole story often don't leave a concrete impression on the examiner.

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