What is the specific job of welcoming guests in the hotel catering department?

(1) Be responsible for the person in charge of the business department and accept its supervision and assessment.

(2) Understand the reservation situation of Taiwan Province people on that day, and do a good job of handover with the kitchen and cashier of the building.

(3) Accurately grasp the estimated seats in each period, accept the estimated seats according to relevant requirements and inform relevant personnel in time.

(4) Effectively grasp the customer information and report to the business supervisor in time.

(5) Assist the supervisor to establish a guest history file, standardize his own behavior, pay attention to gfd, behave in a dignified and decent manner, and be a good representative of the hotel image.

(6) Be responsible for the cleanliness of the work area and keep the environment clean and beautiful.

(7) Responsible for taking guests to dinner and seeing them off.

(8) Answer guests' inquiries about dishes, services and facilities. Pay attention to collect guests' opinions about this restaurant and report to the superior in time.