Traditional Culture Encyclopedia - Hotel franchise - The hotel is ok. The hotel is more affordable. It's cleaner than outside. How to reply to online comments?

The hotel is ok. The hotel is more affordable. It's cleaner than outside. How to reply to online comments?

Give a few examples:

1.165438+1October 1 1 stayed for one night. The hotel is located in the city center with convenient transportation. The residents in the hotel and the building came in and out, and let me watch for a while. I live in a room with a round bed, located on the top floor of the building, with a wide view. It belongs to an apartment hotel and is suitable for family travel. The facilities are a little old and the hygiene is acceptable.

Hotel reply: Hello, distinguished guests, thank you very much for your busy schedule to comment on a hotel in Hayes. Your satisfaction is our pursuit, and we will actively improve your suggestions. Welcome to visit again and wish you a happy life!

2. The room is big, it is convenient to travel, and the facilities are a bit old.

Hotel reply: Dear guests, thank you for your comments and your valuable advice. Our facilities and equipment have been replaced. Welcome to visit again and wish you a happy life!

3, the hotel is located in the city center, near the pedestrian street, about a few minutes to the pedestrian street, but the door is not easy to find, looking for a circle to find, the original door has a sign, but now it has been cancelled, I suggest the hotel add another sign!

Hotel reply: Dear guests, thank you for your comments. Because of the particularity of our hotel, it is a bit difficult to find it for the first time. I apologize for that. I hope you can understand, and thank you for your valuable advice. We are actively trying to solve this problem. Welcome to visit again and wish you a happy life!

4, located in the downtown area, shopping, eating and entertainment are very convenient, highly recommended!

Hotel reply: Dear guests, thank you for your comments, and thank you very much for your strong support to a hotel in Hayes. Welcome to visit again and wish you a happy life!

5, cost-effective, not bad

Hotel reply: Dear guests, thank you for your comments. Welcome to visit again. I wish you a happy life.