Traditional Culture Encyclopedia - Hotel franchise - What are the main functions of hotel greeters? Who knows and can tell me more specifically, thank you
What are the main functions of hotel greeters? Who knows and can tell me more specifically, thank you
1 The greeter greets guests politely at the entrance and leads them to their appropriate seats. Assist with pulling chairs to seat guests. 2 Notify the area attendant so that menus and other services can be closed in a timely manner. 3. Clearly understand the location and capacity of all seats in the restaurant. Make sure the right number of people are in the appropriate seats. 4 Evenly distribute guests to different areas to balance workload. 5. Record guests’ opinions and complaints and report them to the direct restaurant manager in a timely manner for handling. 6 Accept the guest's reservation or politely decline the guest's reservation. 7 Responsible for storing clothes, hats, umbrellas and other items. 8 Answer the call and notify the recipient.
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