Traditional Culture Encyclopedia - Hotel franchise - If you know which hotel and room others are staying in, can you ask for the room card directly from the front desk?

If you know which hotel and room others are staying in, can you ask for the room card directly from the front desk?

Even if you know someone is staying in a hotel, you can't ask the front desk for a room card. Because the front desk will only give the room card to the person who booked the room, not to others, which is also to ensure the safety of the guests. Some people even know the check-in name and phone number, and all these information can be matched, but the front desk will still be unclear and ignorant, and will not reveal the privacy of customers at all.

Of course, the hotel front desk is actually not easy. When facing the guests, you must show a gentle smile, which will make the guests more satisfied. Even if this person is not a hotel guest, you can't be sarcastic, but smile anyway. If the other person says something ugly, or puts forward something you can't do, you can also politely refuse, don't be so blunt. For example, the other party wants a room card for a certain room, but this person does not live with his peers and is not the reservation person of the room. The form is that he doesn't give the room card. Unless the front desk calls the occupant of the room, the other party clearly points out that the room card can be given to this person, otherwise the hotel may get into a lawsuit.

Today's guests pay more attention to privacy. If the front desk gives the room card to others without the guest's consent, it is very likely that the guest will take it to court or choose to call the police, which will also affect the reputation of the hotel. And the hotel is also run by word of mouth. If the hotel does this, no one will stay in the hotel. Some people stay in hotels just to avoid some people, but hotels help others and make guests very angry. So the front desk is very difficult to do. When the problem cannot be solved, you can let the lobby manager handle it.

Everyone should make his behavior conform to the law, and can't send detectives to follow others. This is illegal and infringes on the privacy of others.