How long will the flight be delayed to arrange accommodation?

3 hours, if delayed due to weather, emergencies, air traffic control, security inspection, passengers and other non-carrier reasons, the accommodation costs will be borne by the passengers themselves.

1. If the on-board delay exceeds 3 hours (inclusive) and there is no clear departure time, the carrier shall arrange for passengers to get off the plane and wait without violating aviation safety and security regulations.

2. After an on-board delay occurs, the carrier shall notify passengers of the cause of the delay, estimated delay time and other flight status information every 30 minutes. During the on-board delay, the carrier should ensure the normal use of toilet facilities as long as aviation safety is not affected. If the flight is delayed for more than 2 hours (inclusive), drinking water and food should be provided to passengers on board.

3. According to Article 29 of the "Normal Flight Management Regulations": After a flight departure delay or cancellation occurs, the carrier or ground service agent shall provide food and accommodation services to passengers according to the following circumstances:

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(1) If a flight is delayed or canceled at the place of departure due to aircraft maintenance, flight allocation, crew and other reasons of the carrier itself, the carrier shall provide passengers with meals or accommodation and other services.

(2) If a flight is delayed or canceled at the place of departure due to weather, emergencies, air traffic control, security inspection, passengers and other non-carrier reasons, the carrier shall assist passengers in arranging meals and Accommodation is at the passenger's own expense.

(3) If a domestic flight is delayed or canceled at a stopping place, regardless of the reason, the carrier shall provide meals or accommodation services to the stopping passengers.

(4) If a domestic flight is diverted, regardless of the reason, the carrier shall provide meals or accommodation services to the diverted passengers.

4. According to Article 30 of the "Normal Flight Management Regulations": When a flight departure is delayed or canceled, the carrier, aviation sales agent or ground service agent shall give priority to disabled people, the elderly, Services are provided for passengers who require special care, such as pregnant women and unaccompanied children. Airport management agencies should provide medical services to passengers in the terminal building.

Extended information:

According to Article 44 of the "Normal Flight Management Regulations": In order to safeguard their legitimate rights and interests, passengers can contact the carrier, airport management agency, and ground service agent If you complain to a person, aviation sales agent or civil aviation administrative agency, you may also directly apply for arbitration or initiate a civil lawsuit in accordance with the law.

Carriers, airport management agencies, ground service agents, and aviation sales agents should set up special agencies or designate dedicated personnel to be responsible for handling complaints, and publish to the public in an appropriate manner the complaint handling telephone number and electronic mail number in China. Email address and report it to the civil aviation administrative agency for record.

If there are changes in matters such as the complaint acceptance agency, complaint acceptance personnel, contact information, etc., the civil aviation administrative agency shall be informed in writing within 5 days from the date of the decision to change.

Baidu Encyclopedia-Normal Flight Management Regulations

People's Daily Online-Flights will be delayed due to weather and other reasons starting next month. Passengers will be responsible for their own food and accommodation