Traditional Culture Encyclopedia - Hotel franchise - Why do hotels have two pillows?
Why do hotels have two pillows?
Meet the different needs of customers and meet the requirements of most people for pillow height. Let customers have a good sleep in a strange environment.
From the aspect of hotel management, putting two pillows on the bed will make the integrity of the hotel room more harmonious, and the room will look more substantial, more upscale and feel more at home.
Extended data:
Basic requirements for hotel services:
1. Good standardization service is the premise and foundation. Personalized service must be based on standardized service. If we only stay in standardized services and do not develop personalized services, it will be difficult for hotel management and quality level to reach a new level.
2. In addition to high professional skills and professional ethics, waiters should also have strong psychological endurance, analytical judgment and emergency handling ability. , especially from the perspective of the guests to "empathy" understanding, understanding and understanding of the guests.
3, gradually establish a specification to meet the requirements of personalized service.
Baidu encyclopedia-hotel service
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