What are the hotel jobs?

The lobby manager is entrusted by the general manager in the hotel or catering industry to handle the complaints of guests about all the equipment, facilities, personnel and services of hotels and restaurants on behalf of the general manager.

Middle-level managers, who supervise the operation of various departments, coordinate the relationship between departments and ensure that hotels and restaurants provide quality services to customers in a normal order.

2. Front desk reception

The front desk reception is mainly responsible for the registration of customers' visits, telephone transfer and other affairs, welcoming guests, judging guests' intentions, handling relevant procedures, answering phones and returning visits to frequently asked questions.

3. Room attendant

Room attendant mainly refers to the service personnel who provide cleaning services for the rooms of hotels or hotels and help the guests live. Its main tasks include: cleaning and checking guest rooms, replenishing supplies and providing services for guests.

Use and maintenance of cleaning supplies, check guests' belongings and valuables in the guest room to ensure the safety of the work area.

4. Hotel public relations

Hotel public relations refers to dealing with customers in the hotel or through various ways to maintain a good relationship between the company and customers in order to expand business volume.

5. Hotel manager

Hotel managers need to be familiar with the hotel's management workflow and management norms, have strong organization, management and coordination capabilities and a certain sense of service.