Traditional Culture Encyclopedia - Hotel franchise - Please take the hotel industry as an example to discuss what changes e-commerce has brought to the tourism industry.

Please take the hotel industry as an example to discuss what changes e-commerce has brought to the tourism industry.

Taking the hotel industry as an example, e-commerce has brought the following changes to the tourism industry:

1, expanding hotel services.

The development of hotel e-commerce has expanded the service content of the hotel and adapted to the changes of the market. Through Internet service, the hotel has increased the content of guest service, because tourists, especially business guests, can still get Internet service during the trip.

2. Improve the internal management of the hotel.

Hotel e-commerce system greatly reduces the complexity of hotel management procedures, and also provides detailed and reliable information sources for hotels. For example, in purchasing, e-commerce provides full-process services before, during and after sales, including all links such as the formulation of configuration scheme, inquiry, reservation, payment and distribution. Price comparison and purchase are also very convenient, which can save a lot of manpower, financial resources and material costs for the hotel.

Step 3 provide convenience for guests

Internet centralizes the information of hotel products in one platform, and presents the direct booking channel of B2C to the guests, who only need to choose and confirm according to their own needs.

4. Broaden the demand market

The extension and transmission of hotel service content through the Internet connects needy guests from all over the world with hotels, which increases new sales channels for hotels, expands the tourism market and extends the hotel business to a new height.

5. Improve guests' trust in hotel products.

Before booking a hotel, guests can get a lot of information about the hotel, hotel products and the evaluation of the hotel by the outside world through the Internet, which not only provides convenience for guests, but also improves their trust in hotel products.