Traditional Culture Encyclopedia - Hotel franchise - How to develop customers in hotel education, training and sales

How to develop customers in hotel education, training and sales

1, make a good tourist forecast. Only by forecasting can the hotel consider the next marketing step, and forecasting needs to start from many aspects.

2. Prepare to adjust the price. According to the forecast, make different price strategies for different customers. The new price should be determined in advance as far as possible, so as to leave enough time to communicate with customers. During this period, marketers have a lot of work to do, not only to inform customers by phone, fax and email, but also to remind customers to book in advance as far as possible from the perspective of caring for customers, so as to avoid temporary booking without rooms.

3. Reasonably plan the proportion of tourists. According to the investigation and forecast, reasonably determine the proportion of tourists. If the weather is bad, you can increase the team's reservation, if the weather is good, you can reduce the team's reservation. But it can't be across the board, unless the hotel has never dealt with a travel agency before. Hotels can reasonably control or screen different market segments by raising prices. For long-term cooperative series teams, try to provide a certain proportion of rooms.