Traditional Culture Encyclopedia - Hotel franchise - Job responsibilities and content of hotel room attendants
Job responsibilities and content of hotel room attendants
The job responsibilities and content of hotel room attendants are as follows:
1. Arrive on time and accept the tasks assigned by the foreman.
2. Do a good job in sanitation and cleaning of the environment, items, equipment, and tableware in the area under your jurisdiction.
3. Make all preparations before the meal and replenish various items as required in a timely manner.
4. According to the standards and requirements, set up the table, arrange the restaurant, and understand the reservation and food and beverage information.
5. Carry out all aspects carefully and thoughtfully in accordance with the service standards and procedures specified by the restaurant (such as welcoming guests, ordering dishes, patrolling the table, starting dishes, and paying bills.
6. Take the initiative Ask guests for their opinions on dishes and services, accept and handle guest complaints and report to the restaurant foreman in a timely manner
7. Actively participate in various training activities and cultural activities organized by the restaurant, and continuously improve service skills and techniques. , Improve one's overall quality.
8. Comply with various rules and regulations of the hotel
9. Complete other tasks assigned by superiors.
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