In the hotel, the guest ran away maliciously. Who should bear the expenses of the guests? Can you call the police?

First of all, hotels need to improve the service quality, and at the same time improve the grade and scale of hotels. For the current accommodation guests, they also hope that their accommodation environment is good and there are high-quality accommodation services, so the most important thing for each hotel is to improve the service quality. The hotel is the choice for guests to stay. For the sake of their own hotel business, the attitude towards guests and the quality of service should be high-quality, so many hotels have strict training in this area. However, even with strict training and excellent service, there will inevitably be complaints from guests. It is very important to deal with them at this time, so as not to affect the reputation of the hotel.

The first principle of handling complaints is to apologize sincerely and then listen to the opinions of the guests. This is a basic principle, the guest is always right. This is the pet phrase of a hotel waiter. Generally, guests who come to the hotel will give their opinions for some reasons, so as long as they apologize seriously, the average person will soon understand.