Traditional Culture Encyclopedia - Hotel franchise - Suggestions on the work of hotel professional managers
Suggestions on the work of hotel professional managers
First, suggestions for hotel owners:
1. When recruiting professional managers, we should be as considerate as possible according to the actual situation at that time, just like investing in building hotels and buildings. Once confirmed, don't change it at will;
2. Give the hired professional managers an operating period, during which a certain range of business ups and downs are allowed;
3. It is found that the professional managers recruited should make up for some defects;
4. It is necessary to recognize the actual situation, development space and shortcomings of your hotel, so as to employ professional managers door to door, and never be incompetent and vice versa;
5. Clearly inform professional managers of acceptable working methods, so that professional managers can adapt to the working methods of owners;
6. Professional managers should implement the methods of discovery, decentralization, supervision and communication in the process of operation and management;
7. Be trustworthy and surprise professional managers.
2. Suggestions for hotel professional managers:
1. When applying for a job, try to combine the actual situation of the hotel with your own situation. Do you think you are competent? We should have an objective evaluation of ourselves;
2. Clearly inform the hotel owner of his own advantages and disadvantages, and don't cover up his own shortcomings, so as to avoid embarrassing situations in future work and cause unnecessary troubles and losses to the hotel owner;
3. You don't have to tell the owner what you don't know or understand professionally, but you have to understand clearly that you must never take immature ideas as "truth";
4. Take the initiative to put your work under the supervision of the owner, and report the work of the hotel and individuals to the owner regularly, so that the hotel owner has confidence in his work and has eight rights to use it;
5. Divide the operation and management into three management parts, that is, leave the final approval right of fixed assets to the owner, leave the final decision of material procurement suppliers to the owner's financial side, and put all the responsibilities of hotel operation and personnel administration on our own side;
6. Do not participate in the internal affairs of the owner;
7. Trustworthy and surprise the hotel owner in management.
In a word, if hotel owners and professional managers can understand each other and think of each other's interests everywhere, maybe our hotel professional managers' career future will be brighter!
Meet and help command and coordinate at the scene, and give full play to the initiative of the duty manager.
The manager on duty, while mastering the business situation, had better know about the weather forecast, so as to prepare for rain and wind.
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