There is an urgent need for a manuscript of integrity management in shopping malls with more than 2000 words.

Commitment letter of good faith management

In order to implement the principle of emphasizing image and honesty, create a harmonious business development environment, seriously standardize the promotion and service behavior, strengthen self-discipline, earnestly safeguard the good image and business order of Lijiang Tianle Hotel, and promote the healthy and orderly development of the service industry, we hereby make the following commitments to Tianle Hotel, and the contract management agreement signed by both parties has the same effect:

1. Obey the standard management of Tianle Hotel, operate in good faith, abide by social morality and business professional ethics, and do not harm the interests of Tianle Hotel.

2. All commodities traded over the counter, including those participating in promotion, must meet the quality standards to ensure personal safety and reassure consumers. No inferior goods or goods that do not meet the safety requirements shall be passed off as genuine goods to defraud consumers to buy them.

Three, adhere to the price tag, fair trade, do not deceive customers, the services provided should ensure the personal and property safety of consumers.

Fourth, conscientiously implement self-discipline norms, promptly respond to consumer complaints, and consciously accept the supervision of relevant government departments, industry associations, Tianle hotels, consumers and media public opinion.

5. When selling or serving, it is allowed to solicit business in the lobby, corridor and restaurant of Tianle Hotel. But don't knock on the guest's door and don't enter the guest room.

6. If there are consumer complaints, handle them in time, so as not to cause losses or influence to Tianle Hotel; If the complaint is valid, the penalty of RMB 500.00 (in words: Wu Bai Yuan only) shall be paid within 2 days after Tianle Hotel becomes aware of it, and it shall bear the losses and impacts caused to Tianle Hotel.

7. If it is punished by relevant government departments or trade associations, or exposed by the media, it shall pay a penalty of RMB 65,438+RMB 0,000.00 (in words: RMB 1,000 only) per case within 2 days after Tianle Hotel is informed, and bear the losses to eliminate the impact on Tianle Hotel.

Eight. On the effective date of this letter of commitment, the promisor shall deliver this letter of commitment to Tianle Hotel and pay a performance bond of RMB 50,000.00 Yuan (in words: RMB 50,000.00 Yuan only) to Tianle Hotel. Tianle Hotel can deduct the penalty from the deposit when the promisor fails to perform the penalty in this letter of commitment. If the deposit is deducted, the promisor will return it on the day Tianle Hotel informs him to return the deposit. If you don't pay it back on time, you will deduct the money.

9. This letter of commitment is made in duplicate, which shall come into effect as of the date of commitment by the promisor, and the promisor and Tianle Hotel shall hold one copy respectively, all of which have the same effect.

I hereby promise.

Commitment:

Date: