Traditional Culture Encyclopedia - Hotel franchise - Introduction to hotel operation novice?

Introduction to hotel operation novice?

With the rapid development of the Internet and the continuous improvement of information technology, the hotel industry has also started online sales. By building a hotel reservation system, you can show your products to more people and get a large number of customers.

How should novices operate and manage well?

1, room display function:

360-degree panoramic display, hotel details: room configuration, price. Location, etc.

2. Hotel management:

You can add, edit and modify the housing configuration of hotels and hotel rooms, and you can also provide the sales of hotel rooms.

3, guest room inventory management:

According to the combination of rooms and room orders set by merchants, the front desk dynamically displays the inventory quantity of rooms in real time. Check-in, check-out and deposit refund are electronic, and the house price can be modified with one click, which is fast and convenient. Reduce the workload of staff and the waiting time of customers;

4. Hotel order payment:

Orders support online payment (WeChat payment, Alipay, etc.). ), offline payment and other payment methods can effectively manage hotel orders.

5. Hotel evaluation:

Users can evaluate hotel facilities and services after checking out. Merchants can control whether to display comments in the foreground in the background and promote sales through word-of-mouth marketing.

6. Data unification function:

Information can be viewed in the background data, the order distribution is clear, clear at a glance, and the management is convenient and fast. Analyze customer basic information, consumption ability and consumption preference through customer order big data, and then conduct comprehensive and accurate secondary marketing.