What is the core figure of the hotel in maintaining guest relations?

From the perspective of maintaining guest relations, they assume the same role.

Customer relationship can be divided into three aspects. First, the relationship with the cooperative unit of the agreement, which is the most important part of the customer relationship, is also what we often say about the customer relationship, and it can help the sales staff manage the customers better; Second, the relationship with the platform and individual customers helps to save the resources invested by the hotel in the market; Third, the relationship with various departments within the hotel can help hotel service personnel get more support and help from other departments of the company.