How to prevent guests from having accidents during hotel storage

The hotel can ask guests to write a password on the luggage.

No matter who comes to pick it up, they must show the storage voucher and state the password before they can pick it up. Even if the room card, ID card and storage voucher are lost, as long as the password is reported correctly and certain procedures are followed, the guest can still collect the storage item. Strictly speaking, when handling the deposit procedures, the guest should fill in a triple document including the "passenger copy", "accompanying copy" and "stub copy". These three coupons contain the same contents, such as room number, guest name, number of items to be deposited, time of storage, person in charge, etc., but also have different remarks columns, such as an additional column of "password" that is not included in the other two coupons. "column, and has the guest's own "Signature" column; the stub copy has two additional columns: "Recipient's signature" and "Receipt time". Among them, the password of the accompanying coupon needs to be reported when the guest (or client) collects it. One of the functions of a password is to prevent others from pretending to claim it. Why do I need to fill in the "recipient" and "receipt time" in the stub copy? This is to prevent the following situation from happening: the guest loses all the documents and collects the deposited documents after reporting the password and multi-party authentication (for example, the person in charge recognizes the depositor), but the guest later recovers all the documents or forgets to have collected them. The deposited items are collected at the main desk again, or some individuals with bad intentions intend to defraud and claim for compensation. At this time, the recipient and the time of collection serve as a "memo". By the way, some hotels do not use triplicate slips. Their approach is: after putting the checked items and the accompanying package coupon into the shipping drawer, give the guest a key to the shipping drawer (equivalent to the accompanying guest coupon), and then deposit and withdraw it. Record the deposit status in the record book. When the guest collects the deposit, ask the guest to sign on the record book (equivalent to signing on the stub). This approach is of course possible, but it should be noted that the guest must also write down the password on the accompanying coupon, and the password must be reported when receiving the package.