Traditional Culture Encyclopedia - Hotel franchise - Which hotels in Hangzhou have private butlers? Please give an example.

Which hotels in Hangzhou have private butlers? Please give an example.

Shangri-La Hotel is specially equipped with four personal butlers. Hyatt Regency Hangzhou has also built a private butler team.

Private housekeepers in five-star hotels generally only serve the hotel's heavyweight guests, such as big-name stars, business celebrities, presidents of listed companies, politicians and so on. These people have a special position and are busy with their work. After they checked into the hotel, the housekeeper, as the chief dispatcher, provided personalized service according to the requirements of the guests.

A person in charge of Hyatt Regency Hangzhou said that the 24-hour butler service of Hyatt Regency Hangzhou is generally aimed at guests staying in the presidential suite. Before the guests check in, the personal butler should make a detailed reception plan to understand the guests' living habits and personal hobbies, such as the water temperature they like when taking a bath and the meals they like when eating. After the guests check in, the personal butler is responsible for the daily life, itinerary, dining and laundry of the guests. And write a housekeeper's diary every day. When guests need it, they must appear immediately, so at night, they live next to the guest's room and are ready to deal with emergencies at any time.

Not only the 24-hour personal butler service, but also the conference butler and wedding housekeeper are all derived from five-star hotels. At Hyatt Hotel, the conference housekeeper helps the conference organizer to take care of all the conference schedules. Wedding housekeeper is in charge of drinks, sugar, voice control, bride's meal and banquet, and follows the bride and bridesmaids at any time.

Du Ming New Century Hotel has also built a senior banquet service team, that is, the personal butler of the banquet. "Banquet stewards should have gentlemanly manners and services, have professional knowledge of wine tasting, and recommend suitable drinks for guests. Moreover, we should observe the nuances. If you feel the guests are cold, you should hand in your shawl in time. As soon as the guests stand up, they will open their seats immediately. " Lu Ye, manager of catering department of Du Ming New Century Hotel, said that in order to build a banquet housekeeper, the hotel should train him in food, yoga and dance besides professional knowledge.