Who should bear the responsibility for the examinee being trapped in the hotel elevator and missing the college entrance examination?

Candidates are trapped in the hotel elevator and miss the college entrance examination. The hotel should bear the main responsibility.

When the elevator of six candidates arrived at the first floor, the door that should have opened automatically did not open. After the elevator stopped for a minute, it fell directly into the basement of the hotel. At this time, the six candidates trapped in the elevator were anxious. They asked the hotel staff to call 1 19 for help immediately, but the hotel staff told the contacted professionals that it was expected to open in five minutes.

If you really drive the elevator for five minutes as the hotel staff said, it may just be a false alarm for these six candidates. Candidates can get to the test center in time, calm down a little, and still go all out to meet the upcoming English college entrance examination. But things didn't go as expected. The hotel staff tried many ways outside, and five minutes passed one after another, but the elevator door never opened.

We know that the start time of NMET is 15pm, and 14: 45pm is the last admission time. Seeing that the last admission time has passed, the helpless hotel staff finally dialed 1 19 under the repeated entreaties of the candidates. Soon, firefighters arrived and opened the elevator door in only two minutes. However, when the six candidates finally got out of the elevator, the time was fixed at 14: 55. They will miss the 2065 438+09 NMET and NMET English exams.

If the hotel staff immediately called 1 19 for help at the moment of the incident, then such serious consequences would not have happened later. So the hotel is mainly responsible for handling this matter.