Traditional Culture Encyclopedia - Hotel franchise - Why do waiters often forget to give spoons when eating in restaurants?
Why do waiters often forget to give spoons when eating in restaurants?
Pure service consciousness, as well as the problem of professionalism.
In a star-rated hotel, there will be no problem of incomplete tableware unless the waiter is just an intern.
Unprofessional services, or services without service awareness, are also manifested in the fact that I have encountered them without careful observation. Once I went to XX soybean milk shop and ordered a glutinous rice chicken, another dish, the staple food. The glutinous rice chicken is ready-made, as soon as it is heated, it will be served soon, and the first one will be served.
Yes, the glutinous rice chicken was finished, and it took a while to serve another dish. As a result, the waiter did not give chopsticks. I ordered chopsticks. The waiter said, I didn't give you chopsticks. Did she say that you ate glutinous rice chicken chopsticks? I said, glutinous rice chicken is too sticky to use. Give me a new pair. I sighed before the waiter gave me a new pair of chopsticks. . . . .
This is not a careful observation,
In star-rated hotels, waiters should pay great attention to the use of tableware by guests, and constantly update tableware for different dishes, especially western food, which is a dish and serves in order. If fish is served first, then steak or something, the tableware must be changed.
Whether the service is professional or not depends not on the size of the place, but on the details, how to put chopsticks in the hands of the guests, and how to know what the guests want before they wave, thus reflecting the service level.
Thank you ~ ~
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