Traditional Culture Encyclopedia - Hotel franchise - Why did the hotel upgrade the room for free?

Why did the hotel upgrade the room for free?

The reason for the hotel to upgrade the room for free is that the guests come early and the guests come late.

The guests arrived early.

The normal check-in time of the hotel is after 14: 00 pm, and some guests arrive around 10 am and come to the front desk to ask for check-in.

At this time, if you think the guests have a good attitude, you will usually find a room to do it. Suppose the guest booked an ordinary room type. If there was only one suite at that time and the occupancy rate was not high, they would upgrade directly to the suite. Sorry if you have a bad attitude. Just a moment, please. You can check your luggage at the concierge first, and then find a place to rest yourself.

2. The guest came late.

The occupancy rate of the day is around 60%-70%. If the general occupancy rate cannot keep up, ordinary rooms will still be sold. In fact, the ordinary room has been given out, so it will be upgraded to level 2-3 at this time, or directly given to the suite. I'll be free at night anyway.

Matters needing attention when staying in the hotel:

1. Please keep your room card and check the facilities in the room (bathroom equipment, remote control, ashtray, towels and bath towels, etc.). ) inform the hotel in time if there is any damage, so as to avoid unnecessary trouble when checking out. Guests who dye their hair should bring towels, pillows or wait until their hair is dry before going to bed to avoid dyeing the hotel pillows.

When using the things in the room, see if they are free. If you use non-free items, please check the price tag.

Please close the door and lock the doors and windows when entering or leaving the hotel room. Don't open the door casually or let strangers into the room to avoid being cheated.

Don't put clothes on the lamp, and don't smoke in bed. Corresponding certificates, passports, cash, etc. Should be stored in the hotel safe or carried with you. Never put it in a hotel room, luggage or station wagon.