Traditional Culture Encyclopedia - Hotel franchise - What are the requirements of the hotel industry for professionals' knowledge, quality and ability?

What are the requirements of the hotel industry for professionals' knowledge, quality and ability?

The industry has different requirements for professionals' knowledge, quality and ability, but they are all similar.

Hotel enterprises put students' practical ability in the first place. The skills training of hotel service and management and hotel etiquette norms are particularly important. Knowledge and ability in front office management and service, room management and service, catering management and service, and recreation management and service are very important. Knowledge and ability of food nutrition and hygiene, hotel marketing, hotel financial management, etc., exhibition introduction, physical training, computer application and practice, Putonghua training, English listening and speaking training, Cantonese listening and speaking training and other practical links are very important. We combine centralized training with decentralized training and require students to actively train the above major courses. Master the main operating essentials.

Good quality, honesty and high consciousness;

Establish a correct world outlook, love your job, and have noble professional ethics;

Strong sense of responsibility, practical, good at cooperating with colleagues;

Always have skilled service skills and work in strict accordance with service specifications, processes and standards;

Strong action ability, good physical quality and high work efficiency.