What does the hotel [front desk] generally need to be responsible for?

The goal of the front desk is to promote guest rooms and other products as much as possible, coordinate all departments of the hotel to provide satisfactory services for guests, and make the hotel achieve ideal economic benefits.

1, sales room:

2. Provide check-in service, luggage storage service, consultation and complaint, valuables storage, check-out and other services provided by telephone switchboard.

3. Set up a guest account:

4. Accurately grasp the room status;

5. Contact and coordinate customer service;

6. Establish a guest history file;

Responsibilities of cashier at hotel front desk

1. Execute the supervisor's work instructions and report the work. Responsible for the settlement of various expenses of hotel guests. Enter and check the documents of accommodation expenses, catering, room bar, telephone, entertainment, laundry, haircut, flowers and other expenses, and notify relevant departments in time when problems are found.

2. Be responsible for collecting the advance payment of accommodation in full, as well as collecting the arrears, and keeping the collection records.

3. Responsible for the authorization of credit cards exceeding the credit limit.

4. Be responsible for compiling the cashier's daily report and ensuring that the bill and payment list are consistent with the cashier's daily report.

5. Pay the operating expenses on time, and carefully handle the handover procedures and records.

6. Do a good job in the storage and access of guests' valuables.

7, in accordance with the relevant provisions of the bank to do a good job of foreign currency exchange.

8. Accurately grasp the foreign currency quotation of the day and strictly implement the foreign currency exchange system and operating procedures.

9. Familiar with the denomination of various foreign currency cash tickets, checks and credit cards, and familiar with the methods of identifying the authenticity of cash, checks and credit cards. If in doubt, contact the relevant bank departments immediately.

10, properly keep all kinds of currencies and vouchers, check them on time, make a daily foreign exchange report every day, and

Do a good job of collecting money with the bank.

1 1. If there is an error in the exchange, it should be reported in time and handled in time.

: front desk

Qián tái in China generally refers to the part in front of the stage; When used as a metaphor for "public places", it is derogatory.