How pitiful is “bundled sales” from Ctrip’s perspective?

During the National Day, an article titled "10 billion a year?" The article “Revealing the Secret of Ctrip’s Trap” was widely circulated in WeChat Moments. The article listed multiple screenshots of bookings. The author of the article pointed out that he booked flight NS3268 on Hebei Airlines. The price was shown to be 1,037 yuan, but he entered the checkout. The page price becomes 1152 yuan. After clicking on the details, I found that the increase of 115 yuan came from the "adult package". In addition to the airport construction fee of 50 yuan, there were also 36 yuan for "hotel coupons" and 29 yuan for "VIP lounge" fees.

The article believes that Ctrip silently added these services to consumers without warning, causing many novices to mistake them for airport construction fees. In addition to air tickets, there are also pitfalls in booking high-speed rail tickets. The author said that Ctrip has a VIP priority ticketing function, but high-speed rail tickets are often easy to book. In fact, even if consumers do not need priority ticketing, Ctrip will still deduct the relevant fees.

Because Ctrip is a travel brand that appeared earlier, I basically choose Ctrip every time I travel. As recently as September, I was using the Ctrip APP to book tickets. But the strange thing is that an Air China ticket from Beijing to my intended destination was nearly 100 yuan more expensive than the air ticket after booking.

At first, I mistakenly thought that the airport construction fee had increased, but later I checked and found that it had not. Then I browsed the webpage and checked the APP over and over again, and after searching for a long time, I discovered that it included "40 yuan aviation insurance, 36 yuan hotel coupons, and 38 yuan airport transfer coupons." This is almost exactly the same as what was written in that viral article.

However, the Ctrip app did not make it clear which hotel the coupon was for and who would pick him up at the airport. Besides, there is no need for these additional services. So, we immediately started to cancel some unnecessary projects.

Even if you buy his service, it is still bundled. Spend more money.