The story of the origin of Hilton Hotel

Hilton is an orphan. He wandered about and made a living by begging. Once, Little Hilton hid in the corner of the porch of a big hotel for the night. But one night in the middle of the night, he was kicked by the doorman in the hotel, beaten and then called a dirty little thing. Hearing this, Little Hilton got really angry and decided to do something big. After that night, Little Hilton worked hard and saved every penny she earned. After several years of tossing and turning, Little Hilton finally broke through the cocoon, founded the first Hilton Hotel, and quickly expanded into one of the largest hotel groups in the world.

First of all, a brief introduction to the hotel.

Hilton International Hotel Group (HI) is a branch of the Hilton Group, headquartered in the UK, and has the right to use the Hilton trademark worldwide except the United States. Hilton International Hotels Group manages 403 hotels, including 2,665,438+0 Hilton hotels, 65,438+042 scandal hotels facing the mid-market and 65,438+08 Conrad hotels. It is jointly operated with Hilton Hotels Management Company headquartered in North America and distributed in 65,438+02 hotels.

Second, the concept of hotel

The motto of Hilton Hotel Management is: Did you smile at the guests today? This is also the core content of his book "Feel at Home". And promote this concept to brand culture and implement it in the thoughts and behaviors of every employee. The hotel creates a cultural atmosphere of being at home, and pays attention to the cultivation of etiquette of employees, which is reflected by the smiling service of service personnel.