Eight days after Hubei woman checked into the hotel, she found a bug. How should she protect her rights and interests?

Eight days after Hubei woman checked into the hotel, she found a bug. How should she protect her rights and interests? Let's discuss this problem below, hoping that these contents can help friends in need.

"I am afraid to think about it." On March 30th, I stayed in a hotel in Tianmen, Hubei for 8 days. Just as she was preparing for the check-out process in advance, suddenly, a small box flashed green in the gap between the bedside table and the bed. Ms. Lu took a closer look and was shocked. Originally, Ms. Lu worked in Shandong, and this time she went out in Hubei. On March 22nd, she stayed in this hotel for 8 days.

On March 30th, Ms. Lu plans to check out at 13: 00. In the afternoon, when she was packing in her room, she found that her diamond ring was missing and moved the bedside table to the bed. At this time, a gray-black rectangular instrument fell out from the gap between the bedside table and the bed, and the signal light was flashing. Ms. Lu was shocked, but on second thought, it might be an instrument such as a mobile power supply. But she was not at ease, so she scanned it with her mobile phone and was shocked by the online search.

She didn't know it was also a monitoring instrument. Ms. Lu went to the person in charge of the hotel. I didn't expect the person in charge of the hotel to actually say that this may have been left by the previous consumers, and everyone will pay you 500 yuan. He also said that this instrument is not clear about what it does, and it is a mentality that I can't control. Ms. Lu was angry when she saw the supervisor's obligation. "During my stay, the hotel asked me to remove the sheets twice, and the bedside table was next to the bed. You must remove the bedside table when changing the sheets. Why didn't the hotel inform you? "

Today, Ms. Lu called the police. After evaluation by the Public Security Bureau, it is clear that the instrument has voice control audio function, which can be automatically submitted to cloud hosting, remote storage and free download. Ms. Lu said that during her eight-day stay, she made phone calls with good friends and relatives, which seriously violated her personal privacy. What makes her even more angry is that the hotel has not apologized to herself now.

Now, Ms. Lu has returned to Shandong on the same day because she is worried about her life safety. At this stage, she has gone through judicial procedures to safeguard her own interests. Netizens saw this scene and were angry. They left messages on the message board one by one. A friend said that no matter whether this thing was left by a former customer or installed by the hotel, the hotel has the responsibility to give the house a happy natural environment.

A friend said that either the invisible camera or the monitor [black bar] [black line] are afraid to stay in the hotel now, which is too scary. After staying in the hotel, you have to check it out. If the consumer loses it, he will definitely go home and look for it. This is also the basic knowledge. Because it is also a key target, what's more, he can also check the tourist information content of the previous hotel accommodation. Measure how long this monitor can work when it is fully charged, then push it according to the time, and then check the records of this room, including the records of the corridor surveillance camera.

In terms of legal liability, according to the requirements of Article 284 of the Criminal Law, anyone who illegally uses special monitoring equipment to take pictures and causes adverse effects is suspected of committing the crime of illegally using special monitoring equipment to take pictures, and shall be sentenced to fixed-term imprisonment of not more than two years, criminal detention or public surveillance. In terms of legal responsibility, the hotel's personal behavior violates the buyer's personal privacy and should bear corresponding responsibilities.

Today's hotels should not only do a good job in room hygiene, but also creatively deploy weapons and equipment to detect pinhole camera equipment in the room. Otherwise, once pinhole camera equipment is found in the hotel room, the hotel must bear the responsibility, because the hotel has not given a reliable room to stay in.

In any case, hotels have unshirkable obligations. It didn't check carefully and failed to ensure the privacy and safety of the guests! However, due to some negligence in the supervision of the hotel, the suspect will install monitors in the room, which will damage the privacy of others.

As a service industry, hotels should put the safety and privacy of customers first. When you find a problem, you should solve the difficulty immediately. On the contrary, they should actively do a good job in management to avoid the recurrence of such problems.