Is the hotel holiday price increase legal?

In case of violation of the Consumer Protection Law, consumers can complain to 123 15. Disputes over rights and interests between users and operators can be resolved through the following channels according to the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests: 1, and settled through consultation with operators; 2. Request the Consumer Council (Association) for mediation; 3. Complain to the relevant administrative department; 4. According to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; 5. Bring a lawsuit to the people's court.

The price increase of hotels is mainly due to the large holiday passenger flow, which is in short supply. In order to provide better service, hotels also need to increase investment. For example, increase the number of employees, strengthen the cleaning service in the store and provide more abundant breakfast. All these require the hotel to invest more capital costs. In order to ensure the profit in peak season and maintain normal operation, the hotel will adjust the price appropriately.

Although the hotel price increase is legal in the market economy environment, it must be carried out under certain norms and legal framework. Before the hotel raises the price, it should be publicized in advance to inform consumers of the price increase information and let consumers make a choice. At the same time, hotels must also abide by the national laws and regulations on price management. In the range and scope of price increase, it should also be carried out in accordance with relevant state regulations to avoid consumer dissatisfaction caused by excessive price increase.

If consumers find that the hotel price increase has not been publicized in advance or is beyond a reasonable range, they can report the situation to the relevant departments through complaints and seek rights protection. At the same time, it is suggested that consumers can book rooms in advance before holidays to avoid the situation that they can't book after arriving in the local area. In addition, consumers can also consider staying during non-holiday periods and enjoy more economical prices.

Operators enjoy the following rights in price activities:

1, independently set the price that is regulated by the market;

2. Set the price within the range stipulated by the government guidance price;

3. Set the trial sale price of new products within the range of government-guided prices and government-priced products, except for specific products;

4. To report and accuse violations of their independent pricing rights according to law.

When conducting price activities, business operators shall abide by laws and regulations, and implement government-guided prices, government pricing, legal price intervention measures and emergency measures formulated according to law.

If the business operator causes consumers or other business operators to pay more because of price violations, it shall return the overpaid part; If damage is caused, it shall be liable for compensation according to law.

I hope the above content can help you. Please consult a professional lawyer if you have any other questions.

Legal basis: Article 5 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests protects the legitimate rights and interests of consumers from infringement. The state takes measures to ensure that consumers exercise their rights according to law and safeguard their legitimate rights and interests. The state advocates civilized, healthy, resource-saving and environment-friendly consumption patterns and opposes waste.