A hotel in Beijing refused to check in for the blind, and the relevant departments said that the hotel had no right to refuse. Is the hotel doing the right thing?

I think the hotel's practice is correct, and it cannot be understood that the hotel discriminates against the "disabled". After all, the blind can't see, and if there is no special care, there are indeed major security risks.

What if something goes wrong? This responsible hotel can't afford it, so we support the hotel's approach.

Event review:

654381On the afternoon of October 23rd, Mr. He, 26, came to Beijing alone from Tianjin to prepare for the examination of acupuncture and massage major of Beijing Union University. Before arriving in Beijing, he booked a room in a hotel through screen reading software, but after arriving at the hotel, he was rejected by the other party.

After the hotel asked if Mr. He was completely blind, he said that because he was unaccompanied, the hotel did not install an elevator and could not stay, and asked Mr. He to cancel his reservation. Listening to the front desk, Mr. He explained to the other party that he could take care of himself and offered to show him how to go up the stairs independently and use water and electricity independently in the room.

However, the hotel refused, and said that the disabled, the elderly and children must be accompanied, and only normal people can stay.

Mr. He was very angry and complained to the hotel headquarters through the customer service phone, but he was still rejected by the other party. Mr. He reported to the police in a rage, and the police said they had no right to force the hotel to check him in. In the end, Mr. He can only go to another hotel one kilometer away and check in normally.

1October 26th 10, Mr. He called the mayor's hotline to make a complaint. Fengtai District Tourism Bureau apologized to him and said that he wanted to talk about the hotel.

The staff of the Industry Supervision and Management Section of Fengtai District Cultural Tourism Bureau said that the hotel involved had no barrier-free facilities and rooms, and he was worried that Mr. He was not accompanied by others, and the risk of staying was greater.

In addition, regarding whether the hotel must be equipped with barrier-free facilities and guest rooms, the staff said that four-star and above hotels have relevant requirements, but three-star and below hotels and such hotel chains have no mandatory requirements.

The staff of the hotline of China Disabled Persons' Federation said that there are no restrictive regulations for blind people to stay in hotels, and the hotel's practice is wrong.

The author's point of view:

Rules are dead and people are alive. Although there are no restrictions on blind people staying in hotels, there is no requirement that hotels under 3 stars must be equipped with barrier-free facilities and rooms.

In the absence of barrier-free facilities and guest rooms, the hotel does this for safety reasons, that is, for the safety of guests and for the safety of the hotel. Nothing is more important than safety.

Does it really attract attention every time something goes wrong? We must plan ahead, plan ahead. The guest said he could take care of himself, but that was just the guest's idea.

Therefore, the author supports the practice of hotels. Only the last sentence should not say "only normal people can stay!" " This sentence hurts self-esteem and is inappropriate. It should be euphemistic.