Traditional Culture Encyclopedia - Hotel franchise - How to calculate the number of days in the hotel?
How to calculate the number of days in the hotel?
There is no charge for late check-out of contract customers until 14:00 pm. If the individual checks out before 18:00, he will be charged half a day's rent. If he checks out after 12:00, he will be charged one day's room fee.
In essence, the hotel's business activities are not to produce and sell tangible material products, but to provide an intangible service to the guests with material facilities, and the guests finally get only the utility of a service and the experience of a service process.
Therefore, in the hotel's business activities, the process of providing services by the hotel and the process of consuming services by the guests are at the same time and space, and the guests can only enjoy them on the spot, but generally they can't take them away, and the hotel can't inspect the goods in advance and store them afterwards. Of course, there is no patent for intangible services.
Extended data:
Managing attention
First, earnestly implement the passenger property storage system, so that the division of labor is responsible and the responsibility lies with people.
Receptionist, security guard and floor attendant must enthusiastically publicize the importance of giving valuables and cash to the hotel for safekeeping.
Three, passenger property storage, must strictly go through the registration procedures, so that three registration and one signature.
Four, valuables and cash and general luggage should be stored separately.
Five, when storing passengers' belongings, we should be good at finding suspicious persons and other prohibited items in the stored items, and report the problems to the public security organs in time.
Six, seriously implement the system of succession, to prevent losses caused by unknown responsibility.
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