Traditional Culture Encyclopedia - Hotel franchise - Newspapers and books about hotels
Newspapers and books about hotels
One: Books are written by so-called "experts". They may not have worked in a hotel, so they all copied from Li Si by Zhang San, a little from Wang Wu, a little from Wang Wu, and so on ... but what about these "experts"? In order to sell money, he usually doesn't send it online, and he doesn't have time to send it.
Two: Online, it is all the real experiences and experiences of people who have worked in hotels, so I don't repeat them much. Their words are concise (I have been a senior hotel manager for more than ten years, and I often search things online, which is really useful), and they are very comprehensive, such as lobby, guest room, catering, finance, cost, procurement, guest complaints, case analysis and so on.
In addition, learning hotels only needs to lay a good foundation, such as learning English well, international etiquette, international practices and so on. As for the actual management system of the hotel, every hotel is different. No matter which hotel you work in, there will be a process of training and internship.
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