Traditional Culture Encyclopedia - Hotel franchise - Why is the service of Le Meridien Zhongshan getting worse and worse?

Why is the service of Le Meridien Zhongshan getting worse and worse?

The reasons for the poor service of Le Meridien Zhongshan Hotel are: personnel turnover and facility maintenance.

1, personnel change: the change of hotel service quality is related to the change of hotel personnel. Recently, there has been a large-scale personnel adjustment or resignation in the hotel, which will affect the service quality.

2. Facility maintenance: The change of hotel service quality is also related to facility maintenance. Aging or poor maintenance of hotel facilities will affect the guest experience.