Traditional Culture Encyclopedia - Hotel franchise - What does the hotel mainly rely on for profit?

What does the hotel mainly rely on for profit?

The hotel is mainly a profit model of business growth.

The profit model of business growth mainly refers to the traditional sales of flagship products such as hotel accommodation, entertainment, catering, conferences, etc., the implementation of professional services and information operation on the basis of product function adjustment and upgrading, and the provision of humanized solutions according to customer needs. Realize the high quality of products and high satisfaction of customers, and finally realize the profit model of the hotel.

Matters needing attention in hotel profitability

1. The most important principle is that attitude determines everything. Attitudes here include attitudes towards work, guests, learning, problem solving and so on.

2. Every employee (including manager) should have the ability to foresee customer service needs.

3, the pursuit of personalized service: not only to provide high-quality and satisfactory services, but also to surprise guests with services; Think about what the guests think and what they think.